Retail Store Manager - Cincinnati, OH

Retail Store Manager

At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with strong, inspiring leaders. As a Store Manager, you won't just run a store, you'll lead it. You'll set the tone, build a high-performing team, and create an environment where relationships come before transactions and service feels truly human. You'll coach and develop your team to guide guests with confidence and expertise, creating experiences that turn first-time visitors into loyal customers. We're expanding rapidly across the country, bringing personalized, in-person support to more communities than ever before. That growth creates real opportunity for leadership development, business ownership, and career advancement. We do retail differently.

The salary range for this role is $74,000-$78,000 annually, plus a monthly bonus. We believe in a life/work balance! This role leads a team for at least 40 hours a week (in-store), which provides the ability to spend the remainder of the week doing the things YOU love best!

You're a results-driven retail leader who knows how to run a high-performing store. You bring strong customer focus, sharp business instincts, and the ability to build and develop a winning team. In this role, you'll lead a world-class retail team. Driving store success through smart execution and operational excellence. Full responsibility for store performance, including sales results, financial performance, merchandising, inventory, and staffing strategy. Hiring, talent development, and key people decisions in partnership with Leadership and HR. Daily operations that deliver revenue, productivity, and customer experience goals. Sales action plans that grow market impact and community presence. Performance analysis, trend identification, and operational improvements. Workforce planning, scheduling strategy, and labor management. Independent judgment in store-level operational and employee relations decisions. Strategic partnership with leadership, including performance reporting and business insights. A culture of accountability, engagement, and compliance with company policies and applicable laws.

High School Diploma required or equivalent required. 3+ years of retail management experience, preferably in the wireless industry. A proven track record of successfully leading a store and delivering strong business results. Strong verbal and written communication skills you can inspire a team and connect with guests. Solid business acumen with the ability to understand metrics, analyze performance, and drive results. Demonstrated ability to coach, train, and develop team members into top performers. Flexibility to work weekends and travel as needed to support the business. The ability to motivate Sales Representatives to meet and exceed performance expectations. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act) Minimum Salary: $71,400 Maximum Salary: $100,800 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus pay Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period* 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program *Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment background check and drug screen is required.

Primary Location: United States-Ohio-Cincinnati 8466 Beechmont Ave Cincinnati 45255

Job: Retail Management

Schedule: Full-time

Travel: No