Enterprise Business Analyst - ERP Center Of Excellence (Clerk of the Court and Comptroller)

Enterprise Business Analyst

The Enterprise Business Analyst is responsible for the design, development, implementation, and ongoing support of enterprise-wide financial application systems serving Countywide and Constitutional Offices. This position plays a key role in optimizing and maintaining the organization's ERP environment by analyzing complex business requirements and translating them into effective system solutions. The incumbent exercises considerable independent judgment in evaluating processes, conducting fit/gap analyses, developing functional specifications, and leading system testing, troubleshooting, and upgrades. Additionally, the Enterprise Business Analyst develops user training materials, delivers training sessions, and collaborates with stakeholders to ensure ERP system initiatives align with business objectives and enterprise standards.

Perform advanced business and system analysis to identify best practices, process improvements, and system enhancement opportunities. Conduct fit/gap analysis, prepare complex functional design documents, evaluate cost/benefit (ROI) of proposed solutions, and ensure alignment with enterprise standards, County policies, Administrative Orders, and Ordinances. Serve as subject matter expert (SME) for complex ERP system issues, providing analytical, functional, and technical support for daily operations, fiscal year-end activities, and special projects. Troubleshoot and resolve financial and supplier incidents, implement systematic controls and workflow enhancements, and ensure data accuracy and compliance. Develop, compile, and maintain complex queries, system reports, and data extracts to support countywide departments, constitutional offices, and auditors. Ensure information accuracy and facilitate data-driven decision-making.