Senior Product Specialist

Marketing Statement Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Sr. Product Factory Specialist to join our team! Summary: Senior Product Factory Specialist coordinates Product Factory activities and communications between Actuarial, Compliance, IT and Underwriting throughout the lifecycle of Product and Policy Administration System changes. A typical day will include the following: Business consultant on activities and functions supporting business process, organizational design, needs assessments and cost/benefit analysis aligning business strategies with information technology solutions. Contributes, as a subject matter authority, to the analysis and design of business projects understanding organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Oversee and coordinate multiple product factory projects, ensuring alignment with organizational goals and objectives. Participates in complex planning processes across multiple departments or business units. Act as a liaison between IT and business units to facilitate clear and effective communication. Coordinates across teams for project prioritization, ensuring that all impacted areas and dependencies are informed. Informs and supports stakeholders regarding communication, notifications, or training activities related to project changes or updates. Champions organization-wide change. Coordinate and support User Acceptance Testing (UAT) and Postproduction Validation (PPV) to ensure the quality and success of project outcomes. Serve as the first point of contact for IT requirements or development clarifications, coordinating interactions and providing guidance as needed. Assist in review of insurance product changes and coordinate between compliance, actuarial, and IT, and underwriting units. Qualifications Bachelor's degree in business administration, Project Management, Risk Management, Information Technology or a related field. Min 5 years' experience managing business or IT requirements across products, programs, or processes. 5 years Commercial Underwriting or Product Management experience preferred. 7 years' experience with ISO-based insurance products is preferred Strong understanding of project management principles and methodologies. Excellent communication and interpersonal skills, with the ability to engage and collaborate with cross-functional teams. Strong problem-solving skills and the ability to make decisions under pressure. Ability to adapt and support organizational change and advancement across business and technology. EEO Statement Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at PHLY delivers comprehensive insurance coverage and risk management expertise in over 120 specialized business markets across the country. For over 60 years, we've focused on delivering unsurpassed customer service to our policyholders, agents, and broker partners. Headquartered just outside of Philadelphia and with more than 2,000 employees strategically located across the U.S., we consistently provide value-added coverages and services to customers. Our commitment to unsurpassed customer service, industry-leading financial strength, and talented employees help set us apart from other companies. PHLY is also a proud a member of the Tokio Marine Group, one of the largest global insurance groups in the world and a top 20 P/C carrier in the U.S.* *Based on a June 2022 AM Best Report on net written premium #J-18808-Ljbffr