Quality Control Technician

Quality Control Technician

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Description

• Maintain regular communication with internal stakeholders to provide status updates, clarify requests, and ensure timely completion of assigned quality actions.
• Review and support closure of aged SIRS complaints, including data validation, documentation updates, and preparation for approval.
• Compile, organize, and maintain audit documentation for internal, supplier, customer, and third-party audits to ensure readiness and completeness.
• Track, update, and follow up on corrective actions and CAPAs, including status updates and effectiveness documentation.
• Support customer questionnaires and certification requests by gathering required records and coordinating cross-functional inputs.
• Perform quality system data integrity checks and cleanup to improve accuracy and reporting reliability.
• Compile and maintain quality metrics, dashboards, and trackers, including complaint aging, audit status, and CAPA progress.
• It is imperative that the ideal candidate have a strong understanding of Microsoft Office Suite
• SAP, Tableau, MS Teams Experience is a Plus

Preferred Experience

ASQ/ ISO/ Green Belt/ HACCP Certified

Location

Wilmington, DE

Disclaimer

Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at View phone number on click.appcast.io

Rewards

Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client

Select Awards

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots
• Crain's Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan