Cloud Solutions Engineer

Cloud Solutions Engineer

The Cloud Solutions Engineer is a customer-facing technical expert responsible for guiding enterprise customers and prospective customers through evaluating and adopting the MiTek Cloud solution. This role is ideal for a cloud or infrastructure professional with hands-on experience designing, deploying, or supporting production environments and enjoys translating technical expertise into business value. The Cloud Solutions Engineer partners closely with Sales, Product Engineering, and Customer Success to ensure customers understand not just what MiTek Cloud does, but why and how it delivers measurable operational impact. The ideal candidate combines their deep cloud infrastructure knowledge with strong communication, collaboration, and consultative skills.

Responsibilities:

• Serve as the primary technical point of contact for customers during the customer evaluation and adoption process
• Lead customer discovery conversations to understand customer infrastructure, technical pain points, and business objectives
• Deliver technical product demos, presentations, workshops, and proof-of-concept engagements
• Translate complex cloud architecture concepts into clear business outcomes for both technical and non-technical stakeholders
• Partner with Account Executives on cloud solution strategy to keep deals moving forward
• Recommend cloud migration strategies, integration approaches, automation opportunities, and cost optimization pathways
• Develop high-level architecture diagrams, technical proposals, and solution documentation
• Collaborate cross-functionally with internal teams to provide field insights and influence product roadmap strategies
• Maintain deep understanding of cloud technologies, industry trends, and competitive landscape
• Guide customers toward MiTek Cloud adoption through integration strategies based on real-world experience

Required Qualifications:

• Bachelor's degree in Computer Engineering, Information Technology, or related field
• 6+ years of experience in cloud engineering, infrastructure engineering, solutions architecture, or technical consulting roles
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Demonstrated hands-on experience designing, deploying, or supporting cloud infrastructure environments (Azure strongly preferred)
• Experience supporting or administering SQL Server environments (on-prem or Azure)
• Experience with desktop virtualization technologies (AVD preferred)
• Prior accountability for production infrastructure environments, including uptime, reliability, or performance
• Proven ability to communicate technical concepts credibly with engineering and IT stakeholders
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams
• Experience in a customer-facing technical role (solutions engineering, technical consulting, cloud advisory)
• Excellent presentation, communication, and relationship-building skills

Preferred Qualifications:

• Experience in data center administration, IT operations, or network operations roles
• Experience with SaaS, PaaS, or IaaS sales cycles
• Exposure to cybersecurity principles and ability to address cloud security and compliance concerns
• Experience supporting enterprise or multi-stakeholder accounts
• Familiarity with CI/CD, automation tools, and cloud security best practices
• Microsoft Certified Azure Administrator Associate or related certification

Additional Requirements:

• 20% Travel will be planned in advance and related to job requirements.

MiTek Perks:

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
• Day One Medical/Rx, Dental and Vision Plans
• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
• Performance/Incentive bonuses
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including Matching 401(k) Contributions and Profit Sharing
• Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
• myFlexPay partner – allows you to track, manage and access your pay anytime

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at View phone number on click.appcast.io.