Customer Service Associate

Job Description

Job Description

The Customer Service Associate provides a best-in-class experience for our customers by offering assistance, providing fast accurate cashiering duties and answering questions while maintaining a friendly and welcoming demeanor.

Duties & Responsibilities

• Provide the highest level of customer service to each customer
• Greet customers and assist them with product selection and product information
• Replenish, arrange, fold/straighten merchandise on the floor
• Operate the cash register while following cash handling procedures
• Assist with floor moves and inventory counts
• Keep the store, register area, and stock areas clean and organized
  *Other duties and responsibilities as directed

Qualifications

• Previous customer service experience preferred
• Previous cash handling experience preferred
• Ability to speak clearly and effectively with customers, co-workers and managers
• Self-motivated outgoing person
• Strong multitasking skills
• Stays calm under pressure and can handle busy rush periods in store
• Ability to stand and walk for long periods of time
• Demonstrated commitment to teamwork and customer satisfaction