Head of Customer Operations - Robotics Deployment & Retention
Socket.dev
Ultra is seeking a Head of Customer Operations to own everything after a customer signs. You’ll inherit a ~10-person post-sale organization—field deployment, support, and customer success—and build it to match a fast-growing customer base. The role is both operational and strategic: you'll own deployment process as well as retention performance. You don’t need to be a technical expert, but you must build and lead a team of deployment and support experts while maintaining a culture of excellence #J-18808-Ljbffr Socket.dev
Vacancy posted 2 days ago
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