Kitchen Expeditor-Daou

Job Description:

About Us

Treasury Wine Estates (TWE) is one of the world's largest wine companies, and we are proud of our portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE, we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched and joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people. Learn more about our people promise and our renowned portfolio of global brands.

About the Role

The Expeditor is the link between the kitchen staff and our guests. They are responsible for the smooth flow of orders and efficient delivery of service. They communicate with the Wine Educators, Private Client & Trade Specialists, and the Sous Chefs. They inspect the quality of the dishes served. Success in this role will be demonstrated by positive feedback from guests through timely and accurate order delivery.

Key Responsibilities
* Maintains clear verbal communication with Chefs, Wine Educators, and management.
* Monitors the quality and presentation of dishes before service.
* Serves and presents food to guests while accurately explaining menu items and tasting room offerings.
* Provides world-class customer service and addresses guest concerns professionally.
* Ensures adherence to health, safety, and sanitation standards at all times.
* Keeps service areas and floors clean and free of hazards, including broken glass, water, and debris.
* Stocks wine, supplies, and service items consistently throughout service.
* Washes, dries, and buffs all glassware, plates, flatware, and service utensils.
* Transports supplies from storage as needed and communicates inventory or supply needs daily.
* Assists team members as needed to support efficient service operations.
* Supports the setup, execution, and breakdown of events.
* Facilitates bottle and merchandise sales for guests.
* Completes opening and closing checklists

About you
* Must be at least 21 years old.
* Able to complete multiple tasks with accuracy and urgency.
* Prior experience working in a kitchen as a food expeditor or similar role.
* Ability to react quickly in a high intensity environment, always maintaining a calm professional demeanor.
* Proficient in English
* Ability to speak Spanish preferred.
* Available on weekends and holidays and can accommodate a shifting schedule.
* Must be able to lift at least 40 lbs.

Why you'll love it here

Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE. We prioritize your growth with access to global career opportunities and structured programs designed to support your health, wellbeing, and career development. Learn more about our benefits and culture here.

Benefits depend on your work category and may include
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose!
* Paid Parental & Caregiver Leave: Generous time off for life's big moments.
* Volunteer Days: Get paid to give back-2 full days each year!
* Flexible Work Options: Find your flex-hybrid and custom schedules available for certain roles.
* Wellbeing First: Medical, dental, vision, free mental health support, and an award-winning wellness program.
* 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays.
* Wine Perks & Discounts: Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance.
* Recognition & Rewards: Celebrate wins and earn fun rewards.

It takes all varietals

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected characteristic. If you require assistance or accommodation during the application process, please contact View email address on winebusiness.com, quoting the job title and reference number.

Apply Today

Base Pay Hour rate ranges from $17.90 to $18.27 per hour based on experience, skills, role scope, location and business needs.

Incentive Pay: Eligible to participate in the Direct-To-Consumer Sales Incentive Plan (DSIP), offering varying compensation based on site performance. Incentive pay is not guaranteed.

Estimated on-target earnings (OTE) $23.27-$26.44 per hour based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance, hours worked, and role classification.

Tips: This role is eligible for tips. Tips are paid by the customers and vary by location, shift and customer volume. Tips are not guaranteed. Based on historical experience in some locations and shifts, tips have at times added in excess of 100% above base pay for some employees.

The compensation range listed reflects a good faith estimate of the hiring range for this position at the time of posting. Treasury reserves the right to modify compensation ranges, incentive plans, and benefits at any time, subject to applicable law.
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