Spanish Bilingual: Content Processing Specialist (Customer Service/Content Moderation) (Fully Remote
Brickbrands
New York, NY
- Remote job
This role involves monitoring and moderating social media content for BrickBrands' clients. You'll manage direct messages, support customer needs, and upscale potential crises. It's a 100% remote position based in Portugal, working with a global team. Responsibilities: Respond to public comments with strong judgement and brand tone. Manage direct messages and private support conversations end-to-end. Support account, billing, subscription, and troubleshooting issues. Qualifications: Fluent in English with near-native Portuguese and Spanish. 2+ years in social care, community management, or digital customer service. Comfortable using CRM and AI-assisted drafting tools. Enjoy 100% remote work and continuous learning. Work with world's coolest brands in a diverse, global team. Receive competitive compensation based on location market rates. BrickBrands BrickBrands provides 24/7 brand protection, positive brand sentiment, and customer engagement across languages and cultures. It is a fast-growing company with a global team that values diversity, inclusivity, and continuous learning. #J-18808-Ljbffr Brickbrands
Vacancy posted 2 days ago
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