Server

Position Summary Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality. Duties and Responsibilities Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. Anticipate and accommodate the needs of the guests. Maintain general cleanliness of assigned stations and the entire venue. Provide professional and exceptional service. Present menus, answer questions, and make suggestions for all food and beverage items. Inform guests of all food and beverage specials, with prices. Solicit any allergy or dietary restrictions from each guest. Accurately enter all orders into the POS system and follow proper cash/payment card procedures. Ensure the delivery of all food and beverage to the guests. Follow supervisor’s instructions, communicate with and support co-workers while being a team player. Possess in‑depth knowledge of all food and beverage menus and the company. Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards. Comply with Department of Health and company sanitation standards. Accurately complete all end‑of‑shift financial procedures. Communicate the needs of the guests to Front‑of‑House and Heart‑of‑House support staff, managers and chefs. Properly set‑up floor and other opening/closing procedures as directed by management: Ensure all tables, chairs and banquettes are clean and free of debris. Set tables with proper settings. Wipe down chairs, tables and banquettes. Stock side‑stations with prescribed supplies. Perform opening side‑work as prescribed. Perform closing side‑work as prescribed. Report all breakage, damage of equipment or furniture immediately to management. Attend and participate in daily pre‑service meetings. Attend and participate in any training sessions or departmental meetings. Learn by listening, observing other team members and sharing knowledge while leading by example. Portray a positive and professional attitude. Demonstrate knowledge of Tao Group Hospitality, its partners and supporting hotel environments. Work as part of a team and provide help and support to all fellow team members. Training Requirements Tao Group Hospitality in‑venue dining room server training, Alcohol Awareness Certificate, Food Handling Certificate. Minimum Education and Qualifications Previous hospitality experience. Previous dining room server experience. Experience in a high‑volume restaurant/nightclub/lounge. Physical Demands and Work Environment Must be able to stand, lift and bend for extended periods of time. Must be able to bend and lift to 50 lbs. Role may include job duties or tasks requiring repetitive motion. Exposure to hot kitchen elements or cleaning materials. Must be able to work and remain focused in a fast‑paced and ever‑changing environment. Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays. #J-18808-Ljbffr