Director of Guest Services - Hybrid Shipboard & Shoreside

Holland America

A leading cruise line is seeking a Director of Guest Services in Florida. You will oversee both shipboard and shoreside Guest Services, ensuring excellence in service delivery and operational integrity. This role demands a minimum of 10 years of progressive leadership experience in hospitality or cruise operations and strong analytical and leadership skills. Travel is more than 50% with a requirement to manage complex operational challenges and enhance guest satisfaction. In an in-office work model, you benefit from various travel and health perks. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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