Patient Care Advocate | San Marcos | M-F, 2:15p - 10:45p

Job Description JOIN ARA DIAGNOSTIC IMAGING**(A Radiology Partners practice): Make a local impact in the Greater Austin, TX area!** At Austin Radiological Association (ARA Diagnostic Imaging) , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP) , ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers. ABOUT ARA DIAGNOSTIC IMAGING & RADIOLOGY PARTNERS, INC. Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18state-of-the-artoutpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market. As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care. Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA ,you’llbe backed by Radiology Partners (RP) —a nationally recognized organization that prioritizes clinical excellence and apeople‑firstculture.

WHY JOIN US:

Competitive compensation and comprehensive total rewards True work-life balance in an outpatient setting— no on-call shifts or overnights Consistent RP standards with local leadership and support Opportunities for modalitycross ‑ trainingand professional growth A fun, team-first culture at ARA —collaborative, supportive, and grounded in safety and trust Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide. PositionSummary: Displays exemplary customer service at all timeswith both internal and external customers including a positive,friendlyand caring attitude Greets patients and visitors,determinesthe nature of theirvisitand providesaccurate,appropriate information Provides information regardingparticular examsand procedures including prep information. Prepares, processes, andmaintainsall confidential records on new and existing patients. Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

High School Diploma or equivalent. Excellent customer service and interpersonal skills. Mustdemonstratea pleasant, professional demeanor. Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others Must have excellent organizational skills and attention to detail. Knowledge of medical reception tasks, clinic procedures, medicalterminologyand paperwork processing requirements.

COMPENSATION & TOTAL REWARDS:

Final compensation isdeterminedbased on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include: Health and wellness coverage options 401(k) with employer offerings Paid time off and paid holidays Incentive and productivity programs (where eligible) Family planning and telehealth benefits (All benefits subject to eligibility requirements.) _Radiology Partners is an equalopportunityemployer. RP is committed to being an inclusive,safeand welcoming environment where everyone has equal access andequitableresources to reach their fullpotential. We are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare systemoverall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness,compassionanda healthy respectfor differences._ CCPA Notice:When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

RADIOLOGY PARTNERS OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environmentwhereeveryone hasequal access and equitable resources to reach their fullpotential.We are united by our Mission to Transform Radiology and in turn have animportantimpacton the patients we serve and the healthcare systemoverall.We hold that diversity is a key source of strength from which we will build apracticeculturethat is inclusive for all.Our goal is to empower and engage the voice of every teammate topromoteawareness,compassion, and a healthy respect for differences. #J-18808-Ljbffr Radiology Partners