Senior Software Engineer Quality Assurance

Senior Software Engineer

Location: 4910 Tiedeman Road, Brooklyn Ohio. This role will be hybrid or remote depending on candidate location.

Job Summary The Senior Software Engineer executes on and influences the development, implementation, assessment, and support of one or more environments, applications, or platforms.

Essential Functions

• Independently develops clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer.
• Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms.
• Strong technical expert on the team; assigns work, mentors, and trains junior engineers.
• Advocates for new technology and improvements.
• Applies, and prepares to ensure, proper security standards for code development.
• Assists in the development of strategies for the full software development life-cycle of new and emerging technologies and make recommendations regarding selected technologies and demonstrates the viability.
• Creates technical documentation, specifications, and project artifacts for developing code.
• Identifies and develops potential standards and best practices.
• Proposes high-level application platform architectural guidelines.
• Formulates and designs technical solutions to meet business needs.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

• Bachelor's Degree or equivalent experience (preferred)

Work Experience

• 5+ years of relevant experience (required)

Required Qualifications

• Test automation (Playwright/Cypress/Selenium)
• JavaScript, Typescript, Python

Preferred Qualifications

• Machine Learning & AI Tools: Familiarity with AI/ML frameworks (e.g., PyTorch, TensorFlow) and understanding of Large Language Model prompt engineering

Skills

• Working Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Extensive Experience with quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Extensive Experience with approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Extensive Experience with the value of innovation; ability to create and develop new ideas for answers to work-related problems that improve the performance of the organization.
• Working Knowledge of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
• Extensive Experience with the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Working Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Working Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
• Extensive Experience with software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace
• Working Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
• Extensive Experience with software development tools and activities; ability to produce software products or systems in line with product requirements.
• Extensive Experience with of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• Working Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
• Extensive Experience with production applications; ability to monitor application functions and resolve issues to maintain optimal conditions for system applications.

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/01/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io.