Leasing Specialist

About the Company Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Our market teams include Leasing, Property Management, Rehab, Turns, and Maintenance professionals who build excellent resident experiences while maintaining high‑quality homes and ensuring potential residents are presented with rental properties they can’t refuse. Position Overview As a Leasing Specialist, you will play a key role in executing the company’s strategic objectives related to occupancy, revenue growth, and customer satisfaction. You will deliver a seamless, high‑quality resident experience from the initial inquiry through the entire lease term, ensuring that every interaction supports business goals while fostering resident success and retention. Responsibilities Maintain awareness of home inventory, pricing, availability, lease expirations, market trends, and competitor properties. Provide timely feedback to management on market conditions, customer sentiment, and factors impacting performance. Facilitate the leasing process by understanding resident needs, negotiating lease terms within management guidelines, and conducting in‑person showings. Promote lease enhancements to new and existing residents. Build and maintain strong customer relationships with prospective, current, and former residents through exceptional service. Collaborate with market leadership to address resident needs, identify trends, and drive operational improvements. Review reports to identify workflow priorities and opportunities for improvement. Manage leads, appointments, and follow‑ups in a timely manner to maintain an effective client pipeline. Conduct property tours, initiate new leases, and use consultative sales techniques to understand and meet prospective residents’ needs. Oversee lease negotiations, document signings, property walkthroughs, and ensure proper documentation and move‑in funds are secured before move‑in. May be required to work some holidays, weekends, and/or evenings. Qualifications High School Diploma or GED. An active Real Estate license is required for this role and must be affiliated with Invitation Homes as the designated brokerage. Broad residential leasing knowledge. Proven experience in customer service. Experience in the property management or maintenance industry is helpful. Excellent organizational skills with a high level of attention to detail. Strong verbal and written communication skills. Effective customer service and conflict resolution skills. Technological proficiency including MS Word, Excel, Outlook, and Adobe. Ability to be at work on a regular and consistent basis, including weekends and non‑traditional holidays if needed. Compensation Base salary: $50,000 per year. Monthly incentive pay. Benefits Health, dental, vision, and life insurance. Long‑term and short‑term disability insurance. Generous paid time off plans, including vacation accrual, sick time, volunteer time, and standard and floating holidays. 401(k) with company matching contributions. Casual dress work environment. Team events and gatherings. Employee resource groups: Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation. Equal Employment Opportunity Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at View email address on click.appcast.io . To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr