IT Manager

IT Senior Manager, Wholesale SystemsAbout us:vineyard vines is a successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines operates over 130 retail locations, including mainline and outlet stores, and an e-commerce business. In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”.Now is an exciting time to join vineyard vines. To keep-up with our growing and evolving business needs, we need smart and talented individuals to join our crew to help us to drive the good life!About the Position:This position will report to the VP of IT Solutions Delivery and Support. The overall mission for this role is to provide application solution delivery and support services for the IT platforms supporting our Wholesale business. This includes our BlueCherry order management system, our RepSpark on-line shopping and selling platform for Golf and licensing accounts, and our EDI communications with our wholesale customers. This position is also responsible for managing and supporting systems integrations with key upstream and downstream application platforms, including our PLM Data Hub (connected to our Centric PLM system), our omni channel order management system (Manhattan Active Omni), our merchandise management system (Blue Yonder MMS), our warehouse management system (Manhattan Warehouse Management Open System or WMOS), our financial system (Oracle NetSuite) and our enterprise data lake platform (Databricks).This position interacts with senior business leaders on our Operations and Wholesale teams, our wholesale customers, our technology vendor partners and the vineyard vines technology team. We would prefer this role be based at our HQ location in Stamford, Connecticut. However, we are open to considering candidates who work remotely as long as they are willing to work normal EST hours of business and do occasional travel to HQ (a couple of times per year, as needs and opportunities dicttate).Solution delivery project work and leadership involving BlueCherry and our EDI platforms will range from 25-50% of the responsibilities, depending upon business circumstances. On-going operational support responsibilities will range from 50-75% of the responsibilities. Key Responsibilities:BlueCherry:Troubleshoot EDI errors in the transaction MaintenanceTroubleshoot MMS PO and PO receipt errors in the transaction MaintenanceResubmit ASNs and Invoices when requested or if there are any known failuresSupport Wholesale and Wholesale Ops with BC related issuesMaintain EDI Customer set upsMaintain Scheduled JobsCreate reports in Report BuilderMaintain Ship ViasAdd/Disable usersAdd menu access for usersTroubleshoot any missing 940 or 945sRun WMS and BC shipped order comparisonHelp Wholesale Ops with Manual EDI or Returns LoadsResubmit 832s to GXS when necessaryReview any ASN chargebacks from FinanceSupport Integrations to with NuOrder, MMS and Warehouse ManagementLead MRP and VMI InitiativesEDI operations:Troubleshoot any EDI Errors in Envision EDI TranslatorTroubleshoot any FTP Errors in Lexicom FTPMaintain EDI Trading Partner set upsMonitor EDI transmission failuresResubmit failed EDI TransactionsMaintain Inovisworks (Inovis/Opentext) EDI mailbox and catalogCommerce Hub/Rithum operations for department stores:Troubleshoot any EDI import/export errorsSupport Wholesale Ops with any portal or interface issuesRepSpark:Support Users with troubleshooting ordering issuesSupport backend APIs to Blue Cherry What you Bring:B.A. or B.S. degreeMore than 7 years of professional experience5+ years of experience in IT application solution delivery & support2+ years of hands on experience with Blue CherryStrong understanding of EDI transactions and workflows (850, 856, 810, 940/945, etc.)Experience with integration tools (FTP, APIs, middleware platforms)Strong troubleshooting and analytical skillsAbility to manage multiple priorities in a dynamic, fast-paced environmentExcellent communication and collaboration skillsExperience in the apparel industry, with a particular preference for wholesale experienceFamiliarity with EDI platforms such as OpenText, Inovis, or similarSQL and advanced Excel skillsEvery-day will feel this good because:We have a fun entrepreneurial culture filled with truly “good” peopleWe have multiple company outings as we believe spending time with the crew outside of work is part of the good lifeWe offer a generous employee discount so you can rep our lifestyle on-and-off the boatWe offer a competitive salary package, 401-K, commuter benefits, and paid-family leaveWe’ll invest in your career.Our company is continuing to grow and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.Job SummaryRequisition Number: ITSEN Job Category: Senior ManagerSchedule: Full-Time