Call Center Supervisor: Lead & Elevate Customer Support
$45k - $48kSWC Group
SWC Group is seeking a Customer Service Call Center Supervisor to lead a team of agents in Carrollton, TX. You will monitor KPI metrics, coach performance, and help resolve escalations to deliver excellent service. The role requires a minimum of 3 years in a supervisory call center, proficiency with MS Word and Excel, strong interpersonal skills, and the ability to multi-task under pressure. Schedule: Mon-Sat 8am-6pm; compensation $45,000–$48,000 with benefits. #J-18808-Ljbffr SWC Group
Vacancy posted 2 days ago
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