P and C Operations Contact Services Coordinator

P&C Operations Contact Services Coordinator

The P&C Operations Contact Services Coordinator serves as the primary point of contact for employees, managers, and P&C Partners, delivering exceptional customer service and timely resolution of HR inquiries. This role is responsible for managing inbound phone calls, emails, and cases while ensuring a consistent, accurate, and employee-centered experience across the employee lifecycle. The specialist utilizes HR systems, knowledge resources, and established