SA Cylinder Control Coordinator
Airgas
SA Cylinder Control Coordinator
Location: Largo, FL OR Tulsa, OK
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
The Strategic Account Cylinder Control Coordinator is primarily responsible for ensuring that Strategic Account cylinder balances are accurate and we are billing customers accurately. The role will require managing and coordinating large projects related to cylinder disputes escalated by external Strategic Account customers and also internal customers (Airgas Branches, Divisional Accounts Receivable teams, National Account Managers, etc.). This position will also be responsible for ensuring that Airgas is complying with all contractual audit obligations surrounding Strategic Accounts.
Key responsibilities include:
- Track Strategic Account customer agreements which have requirements related to cylinder audits/reconciliations. Coordinate completion while measuring and reporting results
- Create reports related to customers with even exchange requirements and work with branches to make any necessary corrections
- Proactively review customers with no sales activity other than rent revenue, research and resolve if required
- Proactively identify opportunities for charging rent and redeploying cylinders (Lost Rent Revenue Report). Work with National Account Managers on increasing revenue and/or reducing cost to serve
- Identify and communicate potential mode changes and revenue impact to internal stakeholders
- Reconcile and coordinate billing Loss of Use when required
- Create reports useful for senior management to understand cylinder exposure for Strategic Account Cylinder balances
- Work with the Central Service Desk, Branches, National Account Managers, Strategic Account Business Management Team, Regions and Division Teams as required to maintain accurate Strategic Account customer cylinder balances and rental billing
- Act as a liaison between customers, branches, sales, special billing teams, and Customer Service / Collections Representatives
- Promote adoption of best practices in cylinder management that are in alignment with Strategic Account profitability goals
Required Qualifications:
- High School Diploma
- 1-3 years of work experience
- Experience in Microsoft Excel, Word, PowerPoint and Google
- Must have intermediate to advanced excel/google sheets experience using formulas, pivot tables etc.
- Capable of managing multiple projects
- Ability to engage and work with all levels of the organization, including, but not limited to Senior Management, Sales Leaders and Support staff
Preferred Qualifications:
- Prefer 1 year related work experience in branch role, inventory management or support
- Experience with computer systems and related tools: SAP or Business Warehouse
- Industry experience or knowledge of Airgas business and production/distribution network preferred
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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