Relationship Banker

Primary Office Location 413 Northfield Road, Bedford, Ohio 44146. Position Title Relationship Banker Business Unit Retail Reports To Varies based on assignment. Position Overview This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent executes branch leads, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads, while adhering to all F.N.B. policies and core values. The role may require working at various locations within the market. Primary Responsibilities Promote the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross‑selling of bank products and services. Identify and achieve individual weekly sales/referral goals set by the Branch Manager. Incorporate F.N.B. digital products and services into customer interactions. Use F.N.B. approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants. Complete and manage the lifecycle of all new and existing relationships according to consumer bank standards. Perform routine operational duties, including traditional teller transactions and other duties according to established policies and procedures. Carry out additional duties and projects as assigned. Serve as a risk manager by understanding, reporting, responding to, and monitoring risks as required by F.N.B. Corporation’s risk management program. Minimum Level of Education Required High School diploma or GED. Minimum Years of Job‑Related Experience Required 0 years. Skills Required Excellent customer service skills. Excellent communication skills, both written and verbal. Excellent organizational, analytical, and interpersonal skills. Detail‑oriented. Proficiency with a personal computer and job‑related software, including MS Word (basic), MS Excel (intermediate), and MS PowerPoint (basic). Experience in a related position. Knowledge of banking policies, procedures, consumer products, and services. Sales and customer service skills. Licensures/Certifications Required Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions N/A. Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status, or any other category protected by law. FNB employs and advances in employment all persons regardless of their status as individuals with disabilities or veterans, and bases all employment decisions only on valid job requirements. #J-18808-Ljbffr First National Bank Of Pennsylvania