Field Service Technician I

JOB FUNCTION & OVERVIEW The Field Service Technician performs scheduled preventive maintenance and repairs. RESPONSIBILITIES Schedules and plans service calls.Prepares equipment, tools and materials required for service work. Cleans and performs preventative maintenance on various equipment.Performs scheduled preventive maintenance and repairs. Troubleshoots equipment and other on-site problems and makes recommendations to clients. Operates service vehicle.Cleans and maintains tools and equipment.Responds to after hour calls.Maintains documentation, including maintenance and inspection records.Other duties as assigned.Willing to work all shifts, including: weekends, holidays, evening and 24-hour emergency on call. Education/Experience: High School Diploma or GED and 1-3 years of experience or equivalent training. Licenses/Certifications: Valid Drivers License Other licenses (may vary according to specific site and assignments) Technical: Ability to follow manual & operating instructions. Basic proficiency with Microsoft Office applications & internet. Working knowledge of all preventative and corrective maintenance activities associated with the operation of water/wastewater treatment facilities. Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity. Managing For Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling. Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development. PHYSICAL DEMANDS Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.