LOCK DESK SPECIALIST

Overview Founded in 1993, Bayview Asset Management is an investment management firm focused on investments in mortgage and consumer credit, including whole loans, asset‑backed securities, mortgage servicing rights, and other credit‑related assets. POSITION SUMMARY The Lock Desk Specialist will execute Bayview’s pricing strategies. You will be required to follow all necessary policies and procedures and focus on driving Bayview’s pricing strategies (locks, re‑locks, extensions and manual adjustments). You will work closely with team members as well as the Sales department to answer questions, provide day‑to‑day assistance to MLOs, Correspondents, and Brokers. DUTIES AND RESPONSIBILITIES Support origination channels, Retail, Correspondent and Wholesale divisions with rate locks, manual pricing adjustments and other related transactions. Develop and maintain relationships with internal and external customers; MLOs, Correspondents, Brokers, and TPOs Sales. Assist in training new Lock Desk Specialists. Monitor all department mailboxes to ensure timely responses. Ensure accuracy of pricing. Support Management team of all our pricing engines and systems. Maintain all product eligibility and underwriting rules in Optimal Blue and Encompass. Research company’s portfolio guidelines and policies in response to requests from MLOs, TPOs and Account Executives. Serve as liaison between the company’s MLOs, TPOs, AEs and Underwriters to resolve program and product questions. Responsible for all lock desk related activities including lock requests, change requests, extensions, and re‑locks with both internal and external investors. Perform duties related to reviewing, processing, analyzing, and reconciling loan transactions to ensure loan data is valid and accurate. Knowledge of FHA, VA, Jumbo, NonQM and Conventional loan programs. Provide rate quotes upon request. Daily uploading production and distribution of rate sheets. Handle special tasks as assigned by Manager as needed. QUALIFICATIONS & SKILLS Bachelor’s degree. Minimum 2 years’ experience in Secondary Marketing. SKILLS Ability to complete urgent matters from MLOs, TPOs and Account Executives in a timely manner. Ability to oversee other team members’ questions and concerns. Wide understanding of manual pricing adjustments. Excellent knowledge of rate sheets. Exceptional knowledge of Encompass, Optimal Blue and MRN and HomeLend. Ability to work efficiently with a high level of attention to finer details. Ability to prioritize, follow through and multi‑task in a fast‑paced environment. Ability to build strong relationships with MLOs, TPOs and Account Executives. Ability to work effectively under aggressive deadlines. Ability to work in a team or individual setting. Exceptional analytical, written and verbal communication skills. LOCATION & COMPENSATION This is a hybrid role (3 days per week) based in Bayview’s Denver office. Base compensation is expected to be $45,000 - $60,000 with the opportunity for bonus compensation. EEOC Bayview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law. #J-18808-Ljbffr