Clinical Workflow Coordinator

The Clinical Workflow Coordinator is responsible for analyzing, designing, implementing, and optimizing clinical workflows to improve operational efficiency, patient outcomes, provider satisfaction, and regulatory compliance. This role serves as a liaison between clinical staff, operational leaders, and technology teams to ensure clinical processes support organizational goals and best practices. The Clinical Workflow Coordinator collaborates with physicians, nurses, clinical support staff, and IT teams to identify workflow challenges, implement process improvements, support technology adoption, and drive continuous quality improvement initiatives across clinical settings. What your impact will be: Clinical Workflow Analysis & Design Conduct discovery sessions with clinical and operational stakeholders to understand current-state workflows. Facilitate the collection of customer workflow requirements to support system design. Analyze clinical processes and identify opportunities for workflow optimization and standardization. Translate clinical requirements into EHR configuration recommendations. Facilitate workflow redesign sessions that improve efficiency, usability, and patient safety. Document future-state workflow designs and implementation recommendations. EHR Implementation & Configuration Support Collaborate with implementation consultants to configure EHR workflows based on client requirements. Validate system design against clinical operational needs and regulatory requirements. Facilitate client testing efforts by ensuring test scripts are completed according to recommended workflow standards. Participate in system testing, integrated testing and workflow validation activities. Assess the impact of requested workflow changes and provide recommendations. Clinical Subject Matter Expertise Serve as the clinical expert during implementation projects. Advise clients on industry best practices related to documentation, medication management, patient flow, and clinical operations. Support discussions with nursing leadership, physicians, clinical educators, and operational leaders. Escalate clinical safety concerns and workflow risks when identified. Training & Change Management Partner with training resources to develop workflow-based training programs. Review and validate training materials to ensure alignment with clinical practice. Support super-user programs and adoption initiatives. Assist client teams in managing operational transformation resulting from EHR implementation. Quality, Compliance & Patient Safety Ensure workflows align with applicable regulatory and accreditation requirements. Identify potential patient safety concerns and workflow risks. Participate in quality assurance and usability reviews. Support best practices for clinical documentation and compliance. Client Relationship Management Build trusted relationships with client leadership and project stakeholders. Facilitate workshops, workflow reviews, and solution demonstrations. Present recommendations and implementation strategies to executive and operational audiences. Support customer success initiatives throughout the implementation lifecycle. Project Support Utilize CRM systems (e.g., Microsoft Dynamics, JIRA, Helix, Confluence) to track progress, document issues, and support troubleshooting. Collaborate with the project team to ensure on-time, high-quality project delivery. Understand and work toward Harris Healthcare’s implementation, revenue, and performance objectives. Perform other related tasks as assigned. What we look for: Required/Preferred Education and Experience Bachelor's degree in Nursing, Healthcare Administration, Health Informatics, or a related healthcare field. Minimum 3-5 years of clinical, operational, or healthcare IT experience. Experience working with Electronic Health Record (EHR) systems. Knowledge of clinical and hospital workflows in acute care or ambulatory care. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Travel Required Yes – as needed up to 40%. What will make you stand out: Strong understanding of clinical operations and healthcare workflows. Excellent communication, facilitation, and presentation skills. Ability to translate complex clinical concepts into practical technology solutions. Strong analytical and problem-solving abilities. Experience managing multiple priorities in a fast-paced implementation environment. Ability to influence stakeholders and drive consensus. Strong documentation and organizational skills. What we offer: Plenty of opportunities to grow your career Comprehensive medical, dental, and vision benefits 3 weeks of vacation plus 5 personal days to recharge Employee stock ownership and RRSP program A chance to give back through community involvement Flexible work arrangements to suit your lifestyle About Harris Computer: Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional 'Perks'! We empower our employees to make difference We have an award-winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Instagram: @weareharris LinkedIn: Harris Computer Salary Range: $125 - 127k USD At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award-winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and-most importantly-a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at View email address on click.appcast.io. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions. #J-18808-Ljbffr MediSolution