Housekeeping Supervisor - Arcadia Home Health Services

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Why Join Us

Employees are the heart of all we do. We foster an environment of compassion, kindness and respect. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

Enjoy the Benefits

• Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
• Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
• Free Employee Meals: More time to relax and let our chefs take care of your meals.
• Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
• Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
• Professional Development:

• • Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
  • Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

What You’ll Do

To (1) provide the highest quality of cleanliness and sanitation for clients, members and employees by thoroughly cleaning residential homes, Day Care Center, and AFC office spaces located at Central Union Church; (2) carry out the requirements of the Performance Management System; and (3) develop and support continuous in-service programs for staff training and quality assurance.

Work Schedule

• Full-time, Monday through Friday, 6:00am to 5:00pm
• Work schedule depends on team and operational needs

Compensation

• Annual Salary Range: $44,972.00 – $64,246.00

Responsibilities

Housekeeping Supervisor Duties

• Establishes and implements housekeeping standards and procedures and ensures that they are being followed.
• Responsible for intake of new clients including scheduling initial home assessments, creating a new admission and ensuring all required admission forms have been signed and submitted.
• Timely follow-up in responding to inquiries from prospects and addressing client concerns regarding housekeeping services.
• Performs quality inspections of client homes, Day Care Center and AFC office spaces located at Central Union Church.
• Trains staff on the cleaning of client homes, Day Care Center and AFC office spaces located at Central Union Church.
• Provides continuous feedback to the housekeeping team to ensure highest quality of services are being provided.
• Provides new hire orientation and training.
• Conducts in-service trainings and team meetings for housekeeping staff.
• Works alongside housekeeping team in servicing clients/facilities and provides additional coverage for housekeeping team when regularly scheduled staff are on leave.
• Responsible for completing client and staff schedules in order to maximize utilization and reduce overtime to meet the needs of clients.
• Schedules and completes service charges in electronic billing system.
• Performs inventory and orders housekeeping supplies on a regular basis.
• Monitors housekeeping equipment, creates and adheres to a preventive maintenance schedule for that equipment and replaces as necessary.
• Utilizes technology and other computer-based tools to communicate and improve efficiencies.
• Works collaboratively and communicates regularly with AHHS leadership team and other HCBS program managers to ensure needs of clients and members are met.
• Regularly monitors and makes operational adjustments as needed in order to achieve KPI goals in collaboration with Administrator and AHHS leadership team.
• Participates in and carries out the requirement of the Performance Management System by engaging direct reports on a regular basis.

Housekeeping Duties

• Provides a clean and sanitary environment.
• Cleans, disinfects, and properly dispose of bodily fluids according to bloodborne pathogen regulations.
• Restocks, sorts, counts, folds, or carries linens.
• Washes, dries, and folds laundry.
• Performs bed making, linen changes and replacement.
• Inventories and restocks housekeeping carts.
• Replenishes supplies in common areas such as bathrooms, offices, and employee lounge.
• Moves light furniture.
• Cleans lobbies, lounges, rest rooms, lanais, corridors, elevators; resident apartments, which includes living room, bedroom, kitchen, refrigerator, closets, and cabinets; janitorial rooms, storage rooms, and stairways.
• Sweeps, mops, scrubs, waxes, and polishes floor.
• Vacuums, spot clean rugs, carpets, and upholstered furniture.
• Dusts furniture, light fixtures, handrails, and picture frames.
• Washes walls, polish woodwork and stainless steel.
• Washes windows and window treatment, door panels, and sills and tracks.
• Empties and sanitizes wastebaskets.
• Transports trash and waste to disposal area.
• Reports any maintenance needs to supervisor or completes a work order.
• Turns in any lost-and-found items to supervisor or reception desk.
• Attends monthly in-service programs and annual employee training.
• Performs annual employee health screening in accordance with policies and procedures.
• Adheres to all safety protocols.
• Ensures departmental compliance with corporate, state, and federal safety guidelines.
• Performs the necessary duties for emergency drills and situations such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Response Playbook.
• Adheres to assigned work schedules and accurately uses the time and attendance system.
• Works as a team member in harmony with co-workers and other departments.
• Interacts with residents, clients, and participants with patience, understanding, and kindness in accord with ACS’ mission and core values.
• Exercises caution and good safety judgment in uncertain conditions or situations. Reports and/or corrects potential or actual hazards.
• Respects and observes residents’, clients’, and participants’ rights and privacy.

Supervisory Responsibilities

Directly supervises housekeepers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; assisting in appraising performance; monitoring and overseeing time and attendance; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED); with three to five years related housekeeping supervisory experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, and Registrations

Current State of Hawaii Driver's License

Computer Skills

Working knowledge of Microsoft Word, Excel, Outlook and WorxHub.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; and taste or smell. The employee frequently is required to stand and stoop, kneel, crouch, or crawl; push and pull. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing their essential functions, employees are occasionally exposed to the following conditions:

• Air-conditioned upscale luxury dining environment
• Indoors without air conditioning
• Outdoors—all types of weather
• Hazardous materials

Arcadia Family of Companies is comprised of the following non-profit organizations:

Arcadia
15 Craigside
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
Hale Ola Kino by Arcadia

Arcadia Family of Companies is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.