Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is built on a strong sense of teamwork, support, and a little bit of fun along the way. With a team of seven dedicated professionals, we strive to create a work environment that feels like family. We believe in taking care of our people, which is why we offer monthly house cleaning for all team members, plenty of free Starbucks, and regular team lunches.

Chandler, our agency leader, brings 20 years of experience across Underwriting, Claims, and as an Agent Team Member. He leads by example and would never ask the team to do something he hasn’t done himself. We set high expectations but also ensure that our bonus commission plans are realistic and truly achievable. If you're looking for a team that works hard, supports one another, and enjoys the rewards along the way, we’d love to meet you!

ROLE DESCRIPTION:
Chandler Hahn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.