Service Technician III - St. John's Wood

Job Description

Job Description

Description:

General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company’s continued success and that the Company and its employees must embrace common guiding principles in order to realize that success.

The Company’s guiding principles are trust, honesty, integrity and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary to the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise.

We expect every employee to:

1. Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and Philosophy.

2. Ensure adherence to all company policies and procedures.

Summary

Completing service requests in a timely and proficient manner using excellent customer service skills. Repairing and/or installing all appliances as necessary. Compliance with all environmental and OSHA regulations and company policies. Completing and maintaining paperwork as required.

Responsibilities

A. Install appliances and HVAC items including but not limited to dishwashers, disposals, stoves, and refrigerators as necessary to maintain a safe, comfortable, and quality dwelling. 

B. Diagnose and repair failed electrical circuits in residential HVAC systems and household appliances in a timely and proficient manner. Heating ventilation/air conditioning responsibilities include: replacing a compressor and condenser, repair/replace/clean fan motors, burners and thermostats, leak detection and repair, control valve replacement and A/C charging. 

C. Analyze and repair the refrigeration cycle utilizing system pressures, superheat, sub-cooling, dry/wet bulb temperatures, and the effects of airflow on the system in order to properly charge a refrigeration system. 

D. Repair plumbing systems to include but not limited to toilets, faucets, garbage disposals and all appliances (e.g. hot water heater or gas range). 

E. Complete work orders using ticket system ServUS Connect 

F. Perform basic carpentry skills included but to glazing, caulking, minor carpentry and screening. 

G. Reviewing, understanding complying and fulfilling training requirements for the Operations/Maintenance (O&M) Plans and Respiratory Protection Programs. 

H. Perform preventative maintenance program inspections. 

I. Replace deadbolts and conventional locksets 

J. Replace electrical switches, outlets, and light fixtures. 

K. Maintain curb appeal including but not limited to using power blower, pressure washer and other tools as needed. 

L. Must be available for inclement weather maintenance, before, during & after. 

M. Must participate in on-call. 

N. Other duties as assigned.

A. High School Diploma or Equivalent.

B. At least three years of HVAC repair along with experience in troubleshooting and repairing small and large appliances. EPA 608 Certified Type 1, Type II or Universal (i.e. CFC certification) required.

C. EPA 608 Certified Type I, Type II or Universal (i.e. CFC certification) preferred.

D. Must consent to work with regulated chemicals and/or materials and/or substances.

E. Must have a valid driver’s license within the state of residency, an acceptable driving record and own transportation.

F. Score at an acceptable level on the Maintenance Evaluation Test.

G. Provide your own hand tools which must include, but is not limited to: flashlight, level, drill bits, socket set, hammer, screwdriver/assorted, nut driver, wrenches (1/4-3/4), adjustable wrench, files, extension cord, hack saw, saw, pipe wrench, pliers/assorted, electric meter, basin wrench, seat/stem wrench, tin snips, set of gauges, A/C tools and propane torch.

H. In accordance with the Respiratory Protection Program, employees must obtain medical clearance to wear a respirator (provided by the Company), be clean-shaven, and consent to wear a respirator.

Skills and Abilities:

A. Ability to use hand tools and power tools.

B. Ability to follow instructions.

C. Excellent time management skills.

D. Strong analytical and problem-solving skills.

E. Positive Interpersonal skills.

Physical Requirements:

A. Prolonged periods of standing and walking.

B. Must be physically able to climb ladders, bend, and crawl into awkward spaces.

C. Must be able to lift up to 100 pounds at a time.

GSC Cares about your health and wellbeing and provides the following benefits:

• Health, Dental, and Vision Coverage
• 401(k) Retirement Savings Plans
• 25% Employee Rental Discount at any GSC property
• Paid Holidays, Paid Sick and Paid Vacation
• Health Savings Account with Match
• Maternity Leave
• Employee and Dependent Care Assistance Programs
• Short- and Long-Term Disability Insurance
• Life, Critical Illness, Accident, and Cancer Insurance Plans
• Pet Insurance
• Identity Theft Protection
• Legal Resources

A valid driver's license and proof of insurance required, along with a passing criminal background check and pre-employment drug testing.

GSC is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.