Industrial Support Manager - ISM

Industrial Support Manager - ISM

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Reference number

View phone number on click.appcast.io

Job details

Domain

Production

Job field / Job profile

Industrial engineering - Industrialization leader

Job title

Industrial Support Manager - ISM

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Summary / Objective

Industrialization Support Manager is responsible for driving New Product Introduction (NPI), industrial validation, and supplier readiness activities across Safran Aircraft Engines' U.S. supply base. This role serves as a critical interface between the IH Center of Excellence Design Office, U.S. suppliers, and internal cross functional teams to ensure robust product definitions, manufacturable designs, and smooth industrialization of new and modified parts.

The ideal candidate is a technically strong, hands on leader who excels in supplier engagement, problem solving, and cross functional coordination. This position plays a key role in accelerating design changes, improving product quality, and ensuring production readiness for Build to Spec (BTS) components.

But what else? (advantages, specificities, etc.)

Location: Cincinnati, OH

Reports to: Controls, Accessories & MRO Team Manager

Travel: from 30% to 50% (USA, Mexico, occasional Europe) based on business need

Candidate skills & requirements

Key Responsibilities

Supplier Collaboration & Relationship Management

• Serve as the primary technical liaison between the IH Design Office and U.S. suppliers.

• Build strong on site and remote relationships to ensure clear communication and alignment.

• Support suppliers in understanding product definitions, specifications, and quality requirements.

• Develop and maintain key relationships with turbine airfoil suppliers and other strategic partners.

“Collaborate with suppliers both on-site and remotely to foster strong relationships…”

New Product Introduction (NPI) & Design Change Support

• Lead and support NPI activities at supplier sites, ensuring manufacturability and industrial readiness.

• Facilitate rapid implementation of design changes and improvements.

• Analyze and refine design change procedures to streamline implementation.

• Encourage concurrent engineering between Safran design teams and suppliers.

“Strategize and define processes to enhance the efficiency of New Product Introduction (NPI)…”

Industrialization & Validation

• Lead industrialization projects from kickoff through validation of product and process robustness.

• Oversee the Industrial Validation Process (IVP), including DVI, PPAP, and FAI deliverables.

• Prepare and review validation packages with suppliers (FAI, DVI, qualification files).

• Ensure supplier compliance with specifications, quality documents, and Safran standards.

“Prepare final validation packages with suppliers, including First Article Inspection (FAI) and Validation Dossier (DVI).”

Quality, Problem Solving & Continuous Improvement

• Lead or contribute to quality initiatives such as PFMEA, ENQA, audits, and root cause investigations.

• Identify deviations, define action plans, and drive corrective actions to closure.

• Reduce non quality events in partnership with Quality, Engineering, and suppliers.

• Implement metrics and indicators to track industrialization performance.

“Contribute to industrialization projects and quality initiatives, including DVIs, NPI, PFMEA, ENQAs, and audits…”

Production Readiness & Ramp Up Support

• Ensure smooth transition from development to production at supplier sites.

• Support suppliers in achieving production certification (DVI, FAI).

• Assist with capacity planning, ramp up readiness, and recovery plans when needed.

• Address logistics, quality, and technical issues impacting development or production.

“Assist suppliers in ramping up production capacities.”

Required Qualifications

Education

• Bachelor's degree in Engineering, Supply Chain Management, Industrial Management, or Operations Management.

“Minimum: Bachelor's degree… in Supply-chain management, Industrial management or Operations management.”

Experience

• 3–8 years of experience in Systems Engineering, Design Office, industrialization, or production support.

• Experience with NPI, supplier industrialization, or manufacturing engineering.

• Project management experience pr

Annual salary

75,000 - 120,000

Job location

Job location

North America, United States, Ohio

City (-ies)

Cincinnati, OH

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

No