Business Partner Sales Learning

Business Partner - Sales Learning

Build your best future with the Johnson Controls team. Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Are you an expert in technical sales or sales management and ready for something a little different? Would you enjoy passing your knowledge along to the next generation of talent? This role may be for you!

What you will do:

As the Business Partner - Sales Learning you will lead the delivery and execution of successful training solutions that are aligned with the specific needs of the JCI's newly hired and tenured sales team members.

Working alongside the key partners, you will meet the training needs and collaborate in the design of detailed training modules to meet overall program goals. This role will deliver program sessions, measure program effectiveness and drive continuous improvement. You will use your strong business acumen, Sales experience, project management skills, facilitation experience with developing blended learning solutions in order to operate in a fast paced environment.

You will be critical in the skill building of selling, solution, and building of customer relationships for the Sales organization. It includes analyzing assessments and reports to provide feedback to leadership. You will build a continuum of learning and skill building for the Sales organization, and support field technical training needs as required.

How you will do it:

Business Partner and Training Development:

• Develop relationships with key stakeholders within each of the stakeholder departments, including Management and Subject Matter Experts (SMEs).

• Build and monitor training roadmap for specific roles with area of focus
• Design training programs for new hire and tenured employees within roles, leveraging content with the peer Sales, Sales Trainers, along with partnering with the global team members.
• Learn the JCI learning design approach to provide blended learning solutions for the learners that can be easily updated and repurposed to stay current with product, sales tools and process changes
• Participate in the update and continuous development of sales learning curriculum and learning journeys

Program Management & Training Delivery

• Project manage the training sessions part of larger sales programs while interfacing with internal and external partners to achieve program objectives
• Deliver learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous). Flex instruction and facilitation styles and approaches to fit the needs of the audience, the content, and the technology.
• Facilitate learning of materials, processes, and systems
• Develop subject matter expertise in new sales methodologies, technology, products, or processes and be the subject matter expert in the development of learning materials for these new areas using the Learning & Development Process.
• Arrange for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.
• Evaluate existing programs for effectiveness, and redesign solutions when necessary; leverage a variety of measurement and evaluation techniques to obtain and use data to drive your learning curriculum impact
• Measure results of sales training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.
• Report results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers. Develops and presents recommendations for continuous improvements to sales and business training.
• Provide constructive feedback to learners on their understanding of new materials and their performance in the classroom.
• Turn in and maintain records, prepare reports and correspondence as required.
• Continuously update and improve delivery and coaching skills including the use of new technologies for sharing knowledge and building skills.

Learning and Development Team Member

• Collaborate with and support a strong global team environment.
• Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub, LMS (Learning Management System), and uLearn
• Maintain current knowledge of trends and issues in learning design, training, and technical field operations acting as a thought leader and finding ways to iterate on your solutions.
• Work very closely with team members to collaborate on design and development.

What are we look for:

• Educated Holds a Bachelor's Degree in Business, Instructional Design, Education, Adult Learning, Engineering, or related learning or technical discipline. A Master's degree in related field is preferred.
• Experience: 5+ years in Sales or Operations Training, Sales Engineering and/or Sales Enablement role. Previous Sales and Operations training experience preferred. 4+ years in Training Development and Delivery
• Flexible Very comfortable with grey areas; can adapt and change to meet business needs. Must flex on time, as we have a global team
• Detailed Realizes the importance of details in leading to impactful outcomes.
• Collaborative Builds true partnerships with other learning designers, program managers, and business partners.
• Ambitious Willing to assume authority, take risks, and set clear goals for career development.
• Professional Has personal ethics, does quality work and has a positive attitude.
• Articulate Your writing and communication skills must be strong.
• Technical Knowledge: JCI's portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Knowledge of HVAC, Fire, and Security equipment and related technologies, products and market is a huge plus.
• Travel: Ability to travel up to 50%

NOTE: This is a virtual/remote position considering candidates who reside within the Eastern and Central time zones of the United States.

HIRING SALARY RANGE: $90,000-110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.