Office Support Technician

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by promoting health and wellness and improving state health outcomes by advancing protective measures and reducing risks.

The Office Technician (Typing) works in a Food and Drug Branch (FDB) district office and provides administrative and clerical support by performing a variety of the most difficult administrative duties. The incumbent is expected to consistently exercise a high degree of initiative, independence, and originality in performing assigned tasks.

The incumbent works under the direction of the Senior Environmental Scientist (Supervisory) (SESS) of the Food Protection Santa Ana Unit.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(519662)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  View email address on calcareers.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent Organizational Skills: Efficiently manages tasks, documents, and schedules.
• High Attention to Detail: Maintains accuracy in administrative duties.
• Proficient in Organization, Record-Keeping, and Calendaring: Skilled in records and calendar management.
• Manages Multiple Tasks Under Pressure: Prioritizes and handles various responsibilities.
• Operates Office Equipment and Organizes Supplies: Experienced with office machinery and inventory.
• Proficient in Microsoft Office Suite: Advanced skills in Word, Excel, PowerPoint.
• Typing and Computer Usage: Fast, accurate typing and comfortable with system navigation.
• Experienced with preparing Correspondence and Reports: Drafts professional documents.
• Written and Verbal Communication: Conveys information clearly and effectively.
• Customer Service Oriented: Ability to provide professional service to stakeholders.
• Works Independently: Self-motivated and can complete tasks without supervision.
• Dependable and Punctual: Ability to be reliable and timely.
• Discreet with Confidential Information: Maintains strict confidentiality.
• Accurate Interpretation and Critical Thinking: Ability to think analytically with sound

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.