Sales Representative- CSG

Sales Representative- CSG

Hilton Head Island, South Carolina Retail

The Sales Representative plays a key role in driving the growth of the Commercial Services Group by identifying, pursuing, and securing new customer accounts while maintaining outstanding service and support for existing clients. This position is responsible for building long-term customer relationships, generating sales, and expanding the company's market presence through proactive outreach and account development.

The Sales Representative will also assist with product sourcing, pricing, and order coordination, while supporting the overall goals and operations of the CSG department.

Major Responsibilities

Actively prospect, identify, and acquire new customer accounts

Develop and maintain strong relationships with new and existing customers, ensuring satisfaction and repeat business.

Engage and communicate effectively with customers, vendors, and internal teams.

Promote CSG's product and service capabilities, conducting in-person visits, presentations, or demonstrations as needed.

Collaborate with management to develop new sales strategies and marketing initiatives to drive growth.

Assist with sourcing and securing products as assigned by management or requested by customers.

Maintain and update internal inventory systems, including item setup, SKU management, and returns.

Execute daily operational goals and priorities assigned by management.

Participate in processing and tracking new orders to ensure timely delivery and customer satisfaction.

Maintain up-to-date knowledge of company products, pricing, and promotions.

Minimum Requirements

Proven experience in sales, account development, or business-to-business customer acquisition preferred.

Strong ability to generate new business leads and close sales.

Excellent communication, negotiation, and relationship-building skills.

High level of organization, attention to detail, and ability to manage multiple priorities.

Commitment to delivering excellent service and customer satisfaction.

Proficiency in Microsoft Word, Excel, and online research tools.

Knowledge of hardware, construction, or maintenance-related products preferred, with a willingness to learn.

Education: High school diploma required; some college preferred.

Valid Driver's License required.

Physical Requirements

Must be able to lift up to 50 pounds.

Ability to move and handle boxes of merchandise as needed.

Job responsibilities may change based on the needs of the business.

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Life at Ace

Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.