Route Specialist

divh2Imagefirst Position/h2pFounded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!/ppThis is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies./pulliSupport and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community./liliCommunication: Excellent oral, written, phone and face to face/liliLoad and unload truck, truck organization./liliManage customer inventory/liliProduct knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application/liliPaperwork: work order preparation and follow-up, invoice accuracy/liliProvide route relief to cover Customer Advocate vacations and call offs (flexibility)/liliProvide additional route support as needed (Reroutes, additional volume etc)/liliMake special deliveries to customers/liliLead generation/li/ulpstrong MINIMUM QUALIFICATIONS: /strong/pulliHigh School Diploma or equivalent required/liliClean driving record/liliMust possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe./liliThis role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed./liliAbility to lift 50 pounds plus and push and pull carts of linen/liliMust be computer literate/li/ulpstrong PREFERRED QUALIFICATIONS: /strong/pulliSome delivery, logistics and/or route experience/liliOne year experience with account management and ensuring customer satisfaction/liliKnowledge: Practical insight specific to the textile services industry and operations/li/ulpstrong Required Competencies: /strong/pulliBe Respectful: Value all we come in contact with/liliBe Remarkable: Create a positive moment with every interaction/liliBe Safe: Keep ourselves and those around us safe/liliBe Honest: Be guided by truthfulness in all we do/li/ulpstrong Benefits: /strong/pulliWeekly pay/liliMedical, Dental, Vision/liliPet, Legal, and Hospital Indemnity Insurance/lili401k (match)/liliPaid Time Off Package/liliPaid Parental Leave/liliTuition Reimbursement/liliReferral Program/liliGreat company culture/liliCollaborative team environment/li/ulpEOE / Drug-Free Workplace/ppWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates./p/div