Director of Addiction Services

Director Of Addiction Services

The Director of Addiction Services (DAS) is responsible for the clinical leadership of Substance Use Disorder services (SUDs) at Lynn Community Health Center (LCHC), including prevention, screening, treatment, and harm reduction activities. The DAS provides medical leadership, supervision, and direction for the OBAT and Moms Do Care programs as well as other health center programs and initiatives to address SUDs. The DAS will work closely with the Associate Chief Clinical Officers, the Chief Medical and Behavioral Health Officers as well as clinical directors health center wide to ensure that outstanding prevention, screening, treatment, and harm reduction programming are offered across LCHC, ensuring a low threshold, no wrong door, trauma informed approach to people who use drugs and people with substance use disorders. The DAS will collaborate with these colleagues to reduce disparities in care, foster clinical excellence, and ensure regulatory compliance.

The Director of Addictions Services will have eighteen hours per week of administrative time and twenty-two hours of patient-facing time.

Qualifications And Experience:

• Physician, Board Certified in Addiction Medicine by ABPM, with Massachusetts license.
• Experience in medical administration, particularly professional development, supervision, and evaluation of licensed medical providers and other clinical staff preferred.
• Outstanding leadership, organizational, collaboration, and communication skills.
• Experience in Continuous Quality Improvement, Quality Assurance, and Utilization Review.
• Bi-lingual in Spanish and English preferred.
• Experience in community health preferred.

Specific Duties And Responsibilities:

Organizational Relationships And Responsibilities:

• Provides addiction medicine leadership across LCHC departments and teams.
• Develops and implements quality improvement standards to ensure the delivery of quality patient care, and develops and implements systems to measure, assess and improve performance on an ongoing basis.
• Leads expansion of addiction services at LCHC, including implementation of the LCHC Strategic Plan for SUD Treatment In the immediate future (2026-2028) this may include: development of partnerships with MGB Salem Hospital including supervising LCHC addiction medicine clinicians who will consult on inpatients and/or staff the MGB Salem Bridge Clinic;; expansion of the LCHC OBAT program including improved low threshold access to buprenorphine, improved screening, detection, and treatment for SUDs across all LCHC departments, and increased engagement with community partners; development of SUD and OD prevention initiatives focused on youth, in collaboration with SBHC; and development of methadone access program in partnership area OTP (CTC or Spectrum). Future initiatives to be identified in collaboration with clinical leadership.
• In collaboration with other senior managers, provide medical leadership to ensure LCHC offers trauma informed, no wrong door low barrier care to addiction treatment.
• Attends their Medical Team meeting, Medical Team Leadership Group meetings, Management meetings, and Provider meetings.
• Adheres to all LCHC Policies and Procedures.
• Attends to other duties and projects as assigned by the CMO

Customer Service:

• Demonstrates an understanding of customer service principles by successfully completing on-line Customer Service training.
• Utilizes the principles of customer service when interacting with patients/clients, team members and staff from other departments.
• Appropriately handles or seeks support when customer service breakdowns occur.

Cultural Competence:

• Demonstrates a knowledge of culture by successfully completing the on-line training on Cultural Competence.
• Utilizes an appreciation of and respect for diversity when interacting with patients/clients, team members and staff from other departments.
• Responds appropriately or seeks support when confronted with cultural biases or conflicts.

Emergency Situations:

• Is aware that to respond promptly and appropriately to emergencies, any staff member may be assigned duties that differ from those in the job description or may be assigned temporarily to a different location or schedule.
• Understands that all staff should have a Personal Emergency Plan in place to best respond to his/her job responsibilities should health center emergency arise.

Supervision Received: Program guidance and administrative supervision are received from the Associate Chief Clinical Officers and Chief Medical Officer.

Supervision Exercised: Direct supervision to addiction medicine physicians, NPs, and PAs; Indirect supervision to operations and nursing Directors of SUD Services

Lynn Community Health Center