REVENUE PROGRAM COORDINATOR

Revenue Program CoordinatorThe mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. Position Information Job Series: Revenue Programs Classification: Revenue Program Coordinator – Career Path Class Code: PRP09P Pay Grade: SPC03 Salary Range: $71,027 - $105,120Job Summary The Revenue Program Coordinator is responsible for planning, managing, and coordinating a revenue-generating or collection program or child support program within a state agency. This classification plays a central role in ensuring compliance with applicable tax codes, financial regulations, state and federal child support laws and regulations, and agency procedures while supporting process improvement, stakeholder engagement, and accurate reporting.Primary ResponsibilitiesCoordinate and manage a designated revenue program or revenue-collection unit or child support function within a state agency.Develop and implement program policies, procedures, and operational guidelines in accordance with state and federal regulations.Monitor program compliance, conduct internal audits or reviews, and ensure corrective actions are taken where necessary.Supervise or provide functional oversight to a team of analysts, technicians, or administrative staff involved in collections, processing, or reconciliation activities.Maintain accurate records and prepare regular reports on revenue trends, program performance, and budgetary impacts.Collaborate with internal departments, external agencies, vendors, and the public to ensure accurate interpretation and application of revenue or child support policies.Review and analyze data related to tax collection, licensing fees, permits, or fines, child support functions, to identify discrepancies, recommend process improvements, or enhance collections.Assist in the development and administration of contracts, grants, or vendor agreements related to program operations.Participate in audits, inspections, or legislative reviews involving revenue streams or fund management and program performance.Knowledge and SkillsStrong ability to analyze complex financial data, detect inconsistencies, and develop practical solutions.Skilled in identifying trends, making forecasts, and drawing actionable conclusions from large data sets.Precision in processing, auditing, and reporting financial data.Ensures strict adherence to compliance and documentation standards.Strong interpersonal and written communication skills; able to convey financial, policy, and procedural information clearly.Minimum QualificationsA bachelor's degree in accounting, finance, business administration, public administration, economics, social work or a related field, plus five (5) years of experience in revenue or child support program coordination, accounting, auditing, taxation, or public finance is required, including three years in a supervisory or leadership capacity.Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.NOTE FROM ACD This position is required to have a minimum Level IV designation from the Assessment Coordination Education Program. Receiving this or a higher designation includes the necessary appraisal education; completion of comprehensive exams; and years of experience. College degree should not be required. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED. Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination. Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at View phone number on click.appcast.io or dhs.gov/e-verify.