BDC Customer Care Specialist

Business Development Representative (BDC) Thomas Nissan of Joliet Thomas Nissan of Joliet is Growing – Join Our Team! Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department. This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Automotive experience is a plus, but we are willing to train the right people. If you enjoy talking with people, building relationships, and helping customers, this could be the perfect career opportunity. What We Offer Competitive Hourly Pay Plus Bonuses Aggressive Performance Incentives & Monthly Spiffs Fuel Assistance Program for Top Performers Paid Training Health, Dental, and Vision Insurance Paid Vacation Career Growth Opportunities Flexible Scheduling Fun, Team-Oriented Work Environment Responsibilities Respond to inbound internet leads, phone calls, and customer inquiries Schedule appointments for the sales department Follow up with customers regarding their vehicle interests Confirm and manage daily appointments Maintain accurate customer information in the CRM Communicate professionally through phone, text, and email Help create an exceptional customer experience before the customer arrives at the dealership Qualifications Strong phone and communication skills Customer service experience preferred Call center, collections, retail, hospitality, or appointment-setting experience is a plus Automotive experience is a plus but not required Bilingual (English/Spanish) is a strong plus Positive attitude and strong work ethic Basic computer skills Ability to multitask in a fast-paced environment Professional appearance and demeanor Who Should Apply? Customer Service Representatives Appointment Coordinators Call Center Representatives Collections Representatives Retail Sales Associates Hospitality Professionals Recent College Graduates Bilingual Candidates Anyone who enjoys helping people and earning performance-based income Why Thomas Nissan? We are growing, investing in our people, and creating opportunities for long-term career advancement. Many of our managers started in entry-level positions and worked their way up through the organization. If you're looking for a career instead of just another job, we want to talk to you. Spanish-speaking candidates are encouraged to apply. Apply Today and Become Part of the Thomas Nissan Team! #J-18808-Ljbffr Thomas Nissan of Joliet