ED Complex Care Coordinator RN

Position Purpose In the Emergency Department (ED) at Saint Francis Hospital and Medical Center, the Nurse Senior – Navigator (informally known as the Complex Care Coordinator) plays a crucial role in supporting emergent and high‑risk patients with complex medical, social, and/or behavioral health needs. The Registered Nurse (RN) in this role collaborates closely with the ED care team to deliver coordinated, patient‑centered care and support safe, effective transitions across the continuum. Employment Type Full time Shift Day Shift What You Will Do Conduct comprehensive, real‑time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department. Collaborate closely with Emergency Department physicians, advanced practice providers, nursing staff, case management, and ancillary teams to support individualized care planning for complex and high‑risk patients. Coordinate referrals and facilitate connections to appropriate inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care. Minimum Qualifications Graduation from an accredited nursing program, with a Bachelor of Science in Nursing (BSN) strongly preferred and generally expected for successful candidates. Valid RN license in Connecticut. Minimum of three (3) years of Emergency Department and/or acute inpatient nursing experience, with demonstrated ability to manage complex, high‑risk patient populations. Preferred Emergency Department Case Management or care coordination experience strongly preferred. BLS/CPR certification (American Heart Association or American Red Cross). Position Highlights Full‑Time: 40 hours per week – Day Shift Variable shift options aligned with departmental needs Rotating weekends, flexible Salaried position Compensation: Salary range $86,304 – $133,328 We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Trinity Health