Deputy Program Manager / Operations Lead

Role Description

LMI is seeking an experienced Deputy Program Manager / Operations Lead to support the delivery of next-generation software capabilities for U.S. Army modernization initiatives. This position requires an Active Secret security clearance.

Reporting to the Technical Program Manager (TPM), this role serves as the operational backbone of the program, ensuring that staffing, financial management, contract administration, reporting, governance, and day-to-day business operations are executed efficiently so technical teams can remain focused on delivering mission-critical software.

The Deputy Program Manager will coordinate across corporate functions, Army stakeholders, subcontractors, and internal program leadership to ensure program execution remains aligned with contractual requirements, financial objectives, and organizational priorities. This position is ideal for someone who thrives in fast-paced, high-visibility software programs and enjoys building repeatable operational processes that enable successful software delivery.

Join a growing software organization delivering next-generation capabilities that directly support U.S. Army modernization efforts. As the Deputy Program Manager / Operations Lead, you'll play a critical role in ensuring the operational excellence that enables engineering teams to rapidly deliver secure, mission-ready software.

Working alongside Technical Program Managers, Product Owners, Engineering Leads, Scrum Masters, software engineers, and Army stakeholders, you'll help build the operational foundation that allows innovative software solutions to move quickly from development to deployment.

Responsibilities

• Program Operations & Governance
  • Support the Technical Program Manager in executing day-to-day program operations across multiple software development workstreams.
  • Develop and maintain program management plans, integrated schedules, operational dashboards, and governance artifacts.
  • Coordinate program reviews, status meetings, leadership updates, and customer engagements.
  • Monitor program performance across cost, schedule, staffing, deliverables, and operational metrics.
  • Develop and maintain standard operating procedures (SOPs), operational playbooks, templates, and governance documentation.
  • Coordinate contract deliverables and reporting requirements to ensure timely, accurate submission.
• Business & Financial Operations
  • Manage day-to-day contract operations, including financial tracking, invoicing coordination, subcontractor administration, procurement support, and funding visibility.
  • Track program budgets, labor utilization, burn rates, staffing forecasts, and financial performance.
  • Coordinate with corporate finance, contracts, recruiting, procurement, and security teams to support successful program execution.
  • Prepare monthly financial reports, operational summaries, and executive dashboards for program leadership.
  • Identify financial, contractual, and operational risks while recommending mitigation strategies.
• Staffing & Resource Management
  • Coordinate recruiting, hiring, onboarding, and staffing activities across the program.
  • Track resource utilization and forecast future staffing requirements.
  • Support personnel onboarding, training coordination, and workforce planning.
  • Monitor administrative compliance activities, including time reporting, training completion, and required documentation.
  • Foster strong collaboration between LMI employees, subcontractors, and customer organizations.
• Communications & Executive Reporting
  • Prepare executive briefings, decision memoranda, monthly status reports, and customer-facing presentations.
  • Develop dashboards and reporting products that communicate program health, milestones, financial status, risks, and accomplishments.
  • Schedule and coordinate internal and external meetings, capturing action items and ensuring timely follow-up.
  • Support strategic communications across program leadership, corporate stakeholders, subcontractors, and Army customers.
• Risk & Operational Excellence
  • Maintain program risk, issue, and action item logs while coordinating mitigation activities.
  • Support internal audits, program reviews, customer inspections, and compliance assessments.
  • Assist with contract modifications, change requests, staffing adjustments, and operational process improvements.
  • Continuously improve operational processes that enable predictable, scalable software delivery across the program.

Qualifications

• Active Secret security clearance is required.
• Bachelor's degree in Business Administration, Management, Information Systems, or a related discipline.
• 7+ years of experience supporting program, project, or business operations within complex government or defense programs.
• Experience supporting software development, technology, or digital transformation programs.
• Demonstrated experience managing program financials, staffing coordination, contract administration, reporting, and operational governance.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills with experience preparing executive-level briefings and reports.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, and other business productivity tools.
• Proven ability to coordinate across multiple organizations while managing competing priorities.

Desired Qualifications

• Master's degree (MBA or related field).
• PMP certification or equivalent.
• Experience supporting Department of Defense software programs.
• Familiarity with Agile software development environments.
• Experience supporting cloud-native software, DevSecOps, RMF, or secure software delivery programs.
• Experience supporting geographically distributed teams.
• Familiarity with federal contract management, subcontract administration, and Earned Value Management (EVM) principles.
• Experience supporting executive-level stakeholders within the Department of Defense.

Salary Information

Target salary range: $145,000 - 245,000

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Job Locations

• US-Remote