Help Desk Technician

Solaris Health Holdings in New York is seeking a Help Desk Technician to be the first point of contact for customers requiring technical assistance with computer systems. You will respond to phone, email, or chat requests and perform remote analysis to determine solutions. The role emphasizes documenting incidents, following up on status, and escalating when needed; the ideal candidate has a high school diploma (BS preferred), knowledge of HIPAA, EMR systems, and good communication. #J-18808-Ljbffr