Hotel Front Desk Attendant

Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:$12 hourly Responsibilities:Handle customer complaints as necessaryWork with the housekeeping staff to ensure rooms are ready for new guestsAnswer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requestsWelcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card informationGeneral bookkeeping: ensure all hotel guest account information is accurate and up-to-date Qualifications:At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredMust have graduated high school, received a GED or equivalentWorking knowledge of Microsoft Office and reservation management systemsHas experience answering telephone calls and troubleshooting stressful situationsDisplays impeccable interpersonal, time management, organizational skills, and customer service skills About Company Modern accommodations and friendly service in Jasper!We are a 65-room hotel here right off the interstate. We are owned and operated by Five Rivers Hospitality. We offer part-time & full-time positions.