Onboarding Solutions Architect

Onboarding Solutions Architect

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. Join us and become part of a company that's empowering people to unlock their digital potential!

Job Responsibilities

• Design and present tailored solutions to meet customer needs, leveraging Optimizely's industry-leading analytics, AI, and optimization products.
• Demonstrate deep analytics product and domain knowledge to enhance solution offerings and address complex customer challenges.
• Develop and deliver compelling presentations, and proof of concepts that showcase the capabilities and benefits of Optimizely Analytics solutions to enable clients.
• Build strong relationships with clients, acting as a trusted advisor throughout the onboarding cycle.
• Stay updated with the latest industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.
• Collaborate with cross-functional teams to ensure alignment and successful solution delivery.

Knowledge and Experience

2–5 years of proven experience as a Solution Architect, preferably in the digital experience or software industry

Experience working with a SaaS service for an enterprise data analytics product

Deep technical understanding of data analytics and familiarity with analytic tools such as Business Intelligence (BI) tools, product analytics tools, marketing/web analytics tools, or digital experience tools

Deep hands-on experience with enterprise BI tools such as Power BI, Tableau, or Looker, with a demonstrated focus on data storytelling through strong data modeling and visualization design that drives product adoption and informed decision-making

Domain expertise in marketing analytics and experimentation, including A/B testing and attribution, with the ability to select and apply the right visualization techniques — from user-flow Sankeys to statistical lift charts — to communicate specific marketing outcomes effectively

Strong SQL, ETL, data modeling, and scripting skills

Experience working with Cloud data warehouses such as Snowflake, BigQuery, Databricks, or Redshift

Proven ability to translate complex marketing data into clear, compelling narratives that prioritize actionable insights for both technical and executive audiences, ensuring stakeholders understand the "So What?" and next steps

Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences

Strong problem-solving skills and the ability to think strategically in a fast-paced environment

Self-motivated and driven, with a passion for delivering innovative solutions to customers

Ability to work collaboratively with diverse teams and manage multiple priorities effectively

Education Bachelor of Science or Business Administration preferred or equivalent work experience. Computer Science background preferred.

Competencies: Acquiring Information, Championing Customer Needs, Critical Thinking, Displaying Technical Expertise, Evaluating and Implementing Ideas

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.