Insurance Client Service & Operations Coordinator

Job Description

Job Description

Insurance Client Service & Operations Coordinator

Sheboygan, WI  |  Full-Time  |  In-Office  |  $23-$26 hour

Build Something That Matters

Boll Insurance Agency is looking for an organized, client-focused professional who enjoys helping people, taking ownership, and finding better ways to get things done.

As our Insurance Client Service & Operations Coordinator, you’ll support both our clients and the day-to-day operations of our independent insurance agency.

What You’ll Do

•      Assist clients with policy changes, billing, payments, renewals, and claims.

•      Answer calls, greet visitors, and provide excellent client service.

•      Maintain accurate client and policy records.

•      Support daily agency operations and insurance processing.

•      Help maintain agency records and keep monthly reports organized.

•      Help document and improve agency workflows and procedures.

•      Build strong relationships with clients and insurance carrier partners.

You’ll Thrive Here If You...

You’re organized, detail-oriented, comfortable with technology, and a strong communicator who enjoys solving problems and helping people. You take ownership of your work and look for opportunities to make processes better.

What We Offer

•      $23–$26/hour , based on experience

•      Paid vacation and holidays

•      Retirement plan eligibility

•      Continuing education and career growth opportunities

•      Support in obtaining your Wisconsin Property & Casualty Insurance License

No insurance license? No problem. You don’t need one to apply. New hires have six months to obtain their license, and we’ll provide support along the way.

Ready to Apply?

Send your resume and a brief note about what interests you about the opportunity to