AI-Driven CS Transformation Lead

Wallapop

Wallapop in Barcelona is seeking a CS Transformation & Automation Lead to enhance customer support operations through AI and automation. You will define the Automation Roadmap, redesign support journeys, and partner with product and engineering teams for technical solutions. The ideal candidate has experience in high-volume environments and strong analytics skills, fluent in Spanish and advanced in English. The role follows a hybrid model with flexible working conditions. #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the AI-Driven CS Transformation Lead in Waterproof, LA vacancy

CS Transformation & Automation Lead
...Wallapop is a Barcelona based scale‑up driven by the purpose to empower people to... ...of technology. The Challenge As the CS Transformation & Automation Lead, you will own the end‑to‑end transformation... ...operations, leveraging automation, AI, and system design to materially...
Suggested
Work at office
Remote work
Home office
Visa sponsorship
Relocation package
Flexible hours
Wallapop
Waterproof, LA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to AI-Driven CS Transformation Lead. Be the first to apply!