Warehouse Worker | Part-Time | Mass Mutual Center

Warehouse Worker | Part-Time | Mass Mutual Center

Warehouse Worker is responsible for assisting in venue distribution/warehouse operations, including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers, and equipment maintenance. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required.

This role will pay an hourly rate of $16.00 - $22.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Responsible for assisting with product purchasing/ordering, receiving, and distribution control for the venue.
• Maintain sanitation and organizational systems of all warehouse storage areas.
• Fulfills all event expectations, including but not limited to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of products.
• Ensure a proper transfer process of products between locations, including follow-up documentation.
• Assists in performing routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
• Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews, and other related documents.
• Conduct a walk-through of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
• Work well in a team-oriented, fast-paced, event-driven environment.
• Maintain a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

Qualifications

• High school diploma or equivalent.
• 1-2+ years of foodservice / hospitality experience; similar venue experience a plus.
• Possess a valid Food Handler's certificate and Alcohol Service Permit if required by provincial or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to venue concession operations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
• Must be able to stand and walk for extended periods of time.
• Ability to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl.
• Must be able to lift up heavy objects frequently.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.