Client Service Manager - Business Insurance

Client Service Manager - Business Insurance Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions. Offices are across North America, blending local consulting service with the global resources of Marsh McLennan. Company Culture Award‑winning, inclusive workplace culture driven by outstanding talent delivering purposeful work and impact every day. Responsibilities As the Client Service Manager on the Business Insurance team, you will work closely with the service, sales, and MN/WI BI leadership teams to achieve best practice targets in revenue growth, operational efficiency, legal/compliance, and project leadership. You will partner with MN/WI BI leadership to execute department objectives in alignment with overall business strategies, assist department managers with process development and auditing, and support onboarding and training of new and existing colleagues. Qualifications Bachelor's degree in a related field or 7 years’ insurance experience, including knowledge of business insurance lines for sales, service, or underwriting perspective. Detail-oriented with excellent organizational and time management skills. Good interpersonal skills and a high sense of urgency. Excellent written and verbal communication; public speaking required. Prior success in managing change in a fast-paced environment. Ability to build and maintain positive working relationships with management and peers. Previous team management experience is preferred. Benefits Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Hybrid work. Charitable contribution match programs. Stock purchase opportunities. Competitive total rewards package includes health and welfare benefits, tuition assistance, 401(k) savings, and other retirement programs as well as employee assistance programs. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Applicable base salary range: $64,700 to $120,400. Base pay determined by experience, skills, training, location, certification, education, and applicable minimum wage requirements. Additional performance-based incentives may apply. #J-18808-Ljbffr