Content Technician

Job Description

Job Description

A Content Technician is responsible for the fast response to emergency disaster claims and restoration clean up-related activities within the geographical territory. They offer hope to victims of disasters to help their lives return to normalcy. When the job is completed, the satisfaction of knowing you helped someone put together the broken pieces of their life is rewarding.

The work environment is fast-paced, competitive, and always ever-changing. Because we are a 24/7 emergency services company, Applicants must be willing and available at intervals to work longer hours, share the 'on-call responsibilities' in a rotating fashion, and be open to travel to disaster locations nationwide (as dictated by the needs of RPI). We offer excellent benefits, a great work environment, and the opportunity to grow within your role.

Responsibilities:

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  Carpet/floor cleaning
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  Construction clean up
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  Fire, mold, biohazard, water damage clean up
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  Should be able to work independently with minimal supervision
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  No experience needed but must have a GREAT & POSITIVE ATTITUDE, good work ethic and willing to learn!
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  Manage the cleaning of contents both on and off site
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  Monitor and inspect all offsite storage units to ensure that contents are safe, dry, and being stored properly in temperature-controlled units
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  Attention to detail while inventorying and surveying belongings
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  Protecting and wrapping items for storage and transport
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  Documenting jobs from start to finish in detail using programs on mobile devices

Qualification/Skills:

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  Must have a valid driver’s license with 3 or fewer points
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  Must be at least 18 years of age
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  Required to pass the Insurance Industries Background Check along with a simple physical and drug test
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  Know how to use basic hand tools such as a hammer, saws, etc.
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  Team player mentality
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  Motivated and organized person with a positive attitude
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  Ability to think on your feet
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  Personable and professional individual who makes a good first impression with customers
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  Must be willing and able to travel when needed
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  Work well under pressure and a fast-paced environment

Physical Demands:

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  Requires medium labor candidate must be able to lift 50lbs. routinely
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  Ability to work in awkward places; stand; sit; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl; talk and hear.
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  Willing to be occasionally work in high, precarious places; outdoor weather conditions; and extreme hot/ cold (non-weather)
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  Willing to work under fumes or airborne particle and toxic or caustic chemicals environment (will be provided safety training and safety equipment)
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  Traveling to each job location requires the safe operation of a company vehicle must be able to drive

Education/Background:

Past experience and certifications in the insurance restoration industry are preferred, but not necessary. The willingness to work hard and learn from the ground up is a must.

What we additionally offer to our Team members:

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  Company-paid certification training (IICRC, Subrogation, Industry)
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  Company phone/tablet necessary to perform in today's market
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  Most technicians receive their own company vehicle to take home
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  A company-wide network of support- both manpower and knowledge
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  An offering of health, dental, vision, and 401(k) benefits

Equal Employment Opportunity: As an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability