Production Support Developer - Trading Technology

Your OpportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site 4-days per week during night shifts (2pm-10pm CST), and weekends as needed, in the specified location(s).As a Production Support Engineer, you will help safeguard the stability and resilience of Schwab’s Order Management System in a high-availability environment. Your work directly supports clients by ensuring critical trading and operational systems remain reliable, secure, and performant.In this role, you’ll take ownership of complex production situations—from assessing impact and leading incident response to collaborating across application, infrastructure, database, and vendor partners to restore service. You’ll also focus on continuous improvement by identifying patterns, reducing recurring issues, and strengthening monitoring, runbooks, and operational practices that improve availability over time.You’ll be part of a collaborative, inclusive team that succeeds together as One Schwab. We value trust, accountability, and diverse perspectives, and we encourage curiosity, knowledge sharing, and continuous learning so you can grow your skills while making a meaningful, client-centered impact.What you haveRequired QualificationsBachelor’s degree in Computer Science or a related field, or equivalent practical experience3+ years of experience in production support, site reliability engineering (SRE), or software operationsWorking knowledge of Java (Java 17+ preferred) and SQL for troubleshootingExperience supporting applications using observability and monitoring tools such as AppDynamics, Splunk, Grafana, InfluxDB, and Control‑MOracle Database experience with SQL3+ years of experience administering Linux systems (RHEL 7/8/9 preferred)Ability to use shell scripting or Python to automate repetitive operational tasksStrong communication skills, particularly during incident response and post‑incident reviewsAvailability to work nights and weekends as part of a rotating on‑call schedulePreferred QualificationsExperience with configuration management and automation tools such as Ansible, Salt, or PuppetDemonstrated ability to identify early indicators of system instability and proactively reduce operational riskExperience collaborating across teams to improve reliability, scalability, and operational maturityJob SummaryRequisition ID: 2026-121894Posted Date: 5 days ago(7/28/2026 11:48 AM)Category: Engineering & Software DevelopmentSalary Range: USD $107,000.00 - $135,000.00 / YearApplication deadline: 8/16/2026Position Type: Full time