Digital Fulfillment Leader

$75.7k - $156.2k

Trane Supply

Davidson, NC

# Digital Fulfillment Leader応募: 月曜日から木曜日は同僚とともに出社勤務、金曜日は業務内容に応じて勤務場所を選択できます。: Davidson, North Carolina: フルタイム: 募集開始 - 昨日: JR-16703私たちのミッションにぜひご参加ください。建物、住宅、輸送分野において、快適で持続可能かつ効率的な気候ソリューションを提供する世界的リーダーとして、私たちには地球を最優先する責任があります。私たちにとってトレーン・テクノロジーズ、および当社の事業(〜を含む)を通じてトレーン登録商標およびサーモキングサステナビリティは、私たちのビジネスの手法であるだけでなく、ビジネスそのものです。世界が直面する課題を、インパクトのある可能性として捉える勇気はありますか?より良い未来の実現に貢献したいとお考えですか?もし答えが「はい」なら、持続可能な世界のために、共に新たな可能性へ大胆に挑戦する仲間として、ぜひご検討ください。当社について詳しく知る福利仕事でも家庭でもあなたがより豊かに活躍できるよう設計されています。私たちは果敢に前進します。**作業場所:**月曜日から木曜日は同僚とともに出社勤務、金曜日は業務内容に応じて勤務場所を選択できます。**About Us:** Trane is a leading provider of innovative digital solutions, dedicated to delivering outcome-based, scalable, and secure services tailored to the evolving needs of our clients. We drive technological advancement and exceptional service, enabling both our customers—and our teams—to achieve real impact in the marketplace. **Job Summary:** Trane Technologies is seeking an accomplished Digital Fulfillment Leader to drive the technical fulfillment excellence of our industry-leading Digital Service solutions. This senior, remote-based role is a unique blend of strategic leadership and hands-on technical execution. The ideal candidate is a results-oriented leader who will lead through influence, working closely with regional fulfillment teams to ensure customer success. You will be responsible for creating and implementing standard work, establishing systems of oversight and accountability, and aggressively driving the resolution of complex technical challenges. This role requires the ability to operate at a high strategic level while also being capable of diving deep into the technical details of Trane's digital offerings. **Key Responsibilities*** Lead and coordinate the technical fulfillment strategy for Trane's digital SaaS solutions, ensuring a primary focus on customer success and timely execution.* Develop, implement, and enforce standard work for the onboarding, configuration, and ongoing operational oversight of all digital SaaS solutions to ensure quality and consistency.* Establish and manage metrics to track fulfillment timelines against customer expectations, driving accountability and ensuring on-time delivery.* Oversee and accelerate the execution of key customer deliverables, including Real-Time Analytics (RTA) and Measurement & Verification (M&V) services.* Act as the primary escalation point for complex technical fulfillment issues, leading cross-functional resolution efforts by coordinating with Trane's product, technical, and regional teams.* Champion the adoption of advanced algorithm applications and analytics beyond standard implementations to maximize customer value and system performance.* Engage with regional fulfillment leaders and their teams to enable, coach, and support them in delivering a consistent, high-quality customer experience. **Required Qualifications*** Bachelor’s degree in Engineering, Business, Technology, or a related field (or equivalent experience).* 10+ years of experience in technical fulfillment, project management, or an operations leadership role.* Demonstrated proficiency with Operational Excellence (Opex) methodologies (e.g., A3s, 9-Step Problem Solving, VSAs, RIEs, Lean).* Strong technical expertise in building automation systems, particularly Trane controls.* Experience with cloud-based platforms and SaaS solutions.* Proven ability to lead through influence and drive results in a matrixed organization.* Ability to travel up to 50%. **Preferred Qualifications*** Direct experience with Trane’s digital solution portfolio, including Trane Cloud.* Familiarity with Measurement & Verification (M&V) tools and processes.* Experience in ROI modeling and value-based selling strategies in a technical environment.* Knowledge of energy management, sustainability goals, and digital transformation initiatives in building operations. **Key Competencies*** **Drive for Results:** Has a strong bias for action and a results-focused mindset. Relentlessly pursues objectives and holds others accountable for timelines and deliverables, even without direct authority.* **Influential Leadership:** Able to inspire and guide teams that are not direct reports. Adept at building consensus and aligning cross-functional stakeholders toward a common goal.* **Process Improvement & Standardization:** Demonstrates a commitment to operational excellence. Skilled at creating, documenting, and implementing standard work to drive consistency and efficiency.* **Strategic & Tactical Versatility:** Can operate effectively at both a strategic level (designing systems, defining long-term plans) and a tactical level (digging into technical details, solving immediate problems).* **Technical Acumen & Problem Solving:** Possesses deep technical knowledge of relevant systems and uses a structured, analytical approach to diagnose and resolve complex technical issues quickly and effectively.* **Adaptability & Resilience:** Thrives in a fast-paced environment, effectively managing ambiguity and changing priorities while maintaining focus on critical outcomes.**年間基本給与範囲または時給基本給与範囲**$75,700.00 - $156,200.00**報酬区分**給与**インセンティブ対象**Yes**販売手数料対象**No**免責事項**当社は、このポジションに対して競争力のある報酬を提供できるよう努めており、さまざまな要素に応じて調整いたします。実際の報酬額は、勤続年数、能力、勤務地、学歴、経験、出張要件、組合の有無などの要素によって決定されます。報酬範囲は、一般的にその国の全国平均に基づいて設定されています。さらに、福利厚生については、地域、事業の方針、組合の関与、従業員の雇用形態などにより異なる場合があります。**仕事でも家庭でも充実した毎日を:** * 福利厚生はあなたとご家族に入社初日から適用され、健康保険や、充実したインセンティブを含む総合的なウェルネスプログラムなどが含まれます – 私たちは、思いやる勇気を持ちます!* 家族形成支援の福利厚生には、不妊治療の補償および養子縁組/代理出産への支援が含まれます。* 有給休暇には、最大15日の休暇、有給の祝日、病気休暇、およびボランティア活動や育児休暇を支援するための追加オプションが含まれます。* 401Kのマッチング拠出、会社のプログラムを通じた教育・研修の機会に加え、学費補助および学生ローン返済支援。免責事項: 福利厚生の内容は、勤務地、労働協約、および地域/州の規制によって異なる場合があります安全上重要な職務No当社では特定の職務を安全重視職務(Safety Sensitive)として指定しています。安全重視職務に従事する場合、追加の薬物検査に合格する必要がある場合があります。こちらは安全重視職務です。当社は、競争力のある報酬と充実した福利厚生・各種制度を提供しています。また、当社は均等な雇用機会を提供する企業であり、人種、肌の色、宗教、性別、性的指向、性自認、国籍、妊娠、年齢、婚姻状況、障がい、保護対象退役軍人の地位、またはその他法的に保護された地位に関係なく、すべての適格な応募者を公平に選考いたします。
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