Business Systems Technical Lead

divh2Business Systems Technical Lead/h2pIf you are an experienced Business Systems Analyst, you will be excited about the Business Systems Technical Lead opening with Iridium on our Enterprise Applications team! As a Business Systems Technical Lead, you will provide technical expertise, guidance, and oversight for the implementation, configuration, and support of key business systems. You will collaborate closely with business and IT teams to ensure seamless integration and optimization of enterprise applications, troubleshoot complex issues, and drive strategic improvements to enhance operational efficiency. The ideal candidate will possess strong leadership skills, technical knowledge, and a deep understanding of business systems and processes./ph3What Youll Do:/h3ulliLead the technical direction for business systems, overseeing system configuration, integration, and troubleshooting; Provide mentorship and guidance to junior team members and stakeholders/liliOversee the integration of business applications and ensure seamless communication between systems through APIs, middleware, or other solutions/liliWork closely with business users, project managers, and IT teams to understand business needs and translate them into technical solutions that align with organizational goals/liliContinuously monitor the performance of business systems and identify opportunities for optimization while mitigating technical risk; Recommend and implement improvements, following best practices, to enhance system functionality, efficiency, and scalability/liliLead and manage projects related to business system implementations, upgrades, and enhancements; Ensure project timelines, deliverables, and budgets are met while minimizing disruption to business operations/liliAct as the go-to technical resource for troubleshooting complex system issues; Lead efforts to resolve system errors, integration issues, and other technical challenges/liliDevelop and maintain technical documentation for system configurations, integrations, and processes. Ensure the team follows best practices in system configuration, testing, and deployment/liliProvide training and knowledge transfer to business users and internal teams; Ensure users have the necessary tools and understanding to use the systems effectively/liliEnsure that business applications comply with company policies, regulatory requirements, and security protocols; Implement solutions that protect sensitive data and adhere to organizational standards/liliCollaborate with external vendors for system support, upgrades, and integrations; Manage vendor relationships and ensure solutions meet business and technical requirements/liliGuide team on technical best practices and coding standards/liliConduct code reviews to ensure quality standards are met/liliResearch, inquire, and inform Enterprise Applications team of trends in technology and recommend and work with management to implement solutions that will enhance processes and efficiency/li/ulh3What Youll Need to Succeed:/h3ulliBachelors degree in Computer Science, Information Systems, or related field/lili5+ years of relevant experience with software applications and systems/liliExperience with business application platforms (e.g., ERP, CRM, etc.) and cloud-based business applications (Finance, HR, Supply Chain, PPM, Contracts)/liliStrong experience with system integration and troubleshooting, particularly with APIs and middleware solutions/liliExperience in leading technical aspects of projects, including system rollouts, upgrades, and integrations/liliProficiency in database management (e.g., SQL, relational databases) and reporting tools (e.g., Power BI)/liliGood verbal and written communication skills, with the ability to confidently present products/deliverables/analysis/issues to various groups in the organization/liliPossess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions/liliBe comfortable managing upward, including being a proactive communicator and asking for help when needed/liliHave confidence and be able to establish meaningful relationships with your manager and members of your team/liliMust be able to prioritize your tasks, be self-aware enough to identify and correct mistakes, and not be afraid to ask for help when needed/liliBe active in seeking out ways to continuously improve yourself and gain new knowledge/li/ulh3Things That Would be Great if You Brought to the Table:/h3ulliRelevant certifications in business systems, project management, or technical fields (e.g., PMP, Microsoft Certified Solutions Expert)/liliExperience with cloud-based enterprise applications and services (e.g., AWS, Azure)/liliExperience with project management methodologies (e.g., Agile, Waterfall)/liliExperience with regulatory frameworks (e.g., SOX) and ensuring compliance in business system implementations/li/ulh3Well also need you to:/h3ulliWillingness to work after hours as needed, up to 25% of the time, for critical support and scheduled system changes/liliWork a hybrid schedule that includes 3 days in office and 2 days from home/liliBe a US Citizen/li/ulh3Work Environment:/h3pThis position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer./ppWe believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work./ppUnder Iridiums Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth./ppAdditional Information/ppThis job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed./ppIridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans./p/div