Donor Relations Officer

Job Title: Donor Relations Officer Team: Development Classification: Full-time, Exempt Reports To: Director of Development Direct Reports: None Effective Date: September 1, 2026 Position Summary A Donor Relations Officer fundraises for Oliver Gospel by compiling, managing, and cultivating a portfolio of major donors. They maintain curated annual giving plans with detailed profiles for each portfolio donor to strategically increase their annual giving with compelling offers and a personalized relationship with the mission. This is a fully remote position. Employees are expected to maintain a professional home office environment that supports productivity, confidentiality, and reliable communication. While the position is primarily remote, occasional on-site attendance at Oliver Gospel locations. Meetings, donor events, training, and organizational activities are required based on business needs. Position Qualifications For Employment with Oliver Gospel Mission Ability to work successfully in a fully remote environment with minimal supervision Access to reliable high-speed internet and professional, distraction-free home workspace Ability to attend occasional on-site meetings, events, training, and Mission activities as required Ability to maintain confidentiality and protect organizational information while working remotely Valid South Carolina driver’s license For the Donor Relations Officer Bachelor’s Degree or equivalent experience in a related field Experience in customer service, college admissions, sales, or nonprofit fundraising Experience in public speaking Knowledge of customer relationship management software and data management software Knowledge of PC-based software and Microsoft suite products Position Responsibilities Identify, cultivate, and steward major donor relationships Compile and manage a qualified portfolio of major donors to increase their financial contributions to Oliver Gospel Mission Create and maintain detailed portfolio donor profiles with biographical information acquired through strategic conversations and online research Develop curated annual giving goals for each portfolio donor based on historical giving behavior, donor type, wealth, age, known assets, and outside philanthropy data Maintain regular contact with portfolio donors through personal visits, breakfast/lunch meetings, calls, emails, texts, handwritten notes, and more Capture detailed communications notes with donors in the donor database system Identify unique funding opportunities within organizational budgets and develop compelling offers, proposals, and presentations to solicit donations to fund designated needs Develop and implement effective strategies for engaging major donors and increasing their monetary value to the mission Engage in seasonal fundraising campaigns targeting various segments of donors within Oliver Gospel’s donor file to achieve campaign goals Provide the supervisor with donor information, reports, and analytics as needed Conduct educational and informative presentations and tours Represent Oliver Gospel at community or partner events Generate large sponsorships and donations for special events Respond to donor questions, problems, or grievances Perform other duties as assigned Remote Work Responsibilities Maintain regular business hours and remain available and responsive during scheduled work hours. Utilize Microsoft Teams, email, phone, and other approved communication platforms to collaborate effectively with staff. Attend virtual meetings and report to Oliver Gospel Mission locations for meetings, events, trainings, or other business needs when requested. Maintain a secure and professional remote work environment that protects confidential information. Ensure reliable internet connectivity and technology necessary to perform assigned job duties. Communicate proactively with the Director of Development regarding work progress, availability, and any issues that may impact productivity. Core Competencies Excellent relational, written, and oral communication skills Strong organizational and research skills Flexibility and adaptability Strong public speaking skills, ability to engage and persuade others Excellent attention to detail Creative self-starter, confident, and professional Integrity in dealing with people, finances, and confidential information Servant attitude Mental and Physical Demands Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes Ability to build relationships and rapport with donors Ability to respond appropriately to stressful situations Ability to work with disruptions, critical issues and emotional individuals Ability to work independently and as part of a team Ability to move seamlessly from one task to another Ability to participate in travel experiences Ability to effectively perform job duties from a remote work environment using organization approved technology and communication platforms Ability to move about inside the facility to engage employees, residents and/or guests Ability to operate a computer, phone, and other office equipment for long periods of time Ability to climb stairs, bend, squat, kneel, and reach upward and/or outward in performing tasks Ability to frequently lift, carry, push and/or pull items weighing up to 10 pounds Ability to engage in limited exposure to publicly transmitted diseases, such as colds, viruses, etc.