Community Manager - Render Stockbridge

Job Description Summary This role manages the day-to-day operations of an assigned property, including managing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The position ensures compliance with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other multi‑family housing laws. Responsibilities Provide input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. Meet targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Approve invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. Control expenditures by staying within the constraints of the approved budget and managing the balance and maintenance of the petty cash fund. Oversee the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducting periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease. Gather, analyze, and interpret current market and economic trends that may impact the property and implement short‑ and long‑range marketing and leasing strategies to achieve occupancy and revenue goals. Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve service issues. Ensure the property’s maintenance team members comply with the company’s standards with respect to responding to and completing resident service requests. Conduct regular property inspections and take appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Supervise property staff by interviewing, hiring, orienting, and training employees, and managing their performance in accordance with company policies, values, and business practices. Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about property performance, and responding to owner requests as needed. Complete various accounting, financial, administrative, and other reports and perform other duties as assigned or as necessary. For California only: Community managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized. Qualifications Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field. 4‑6 years minimum of relevant experience demonstrating the application of property management, sales, marketing, and customer service background sufficient to manage the day‑to‑day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Ability to manage multiple priorities in a fast‑paced environment. Excellent communication, conflict resolution, and customer service skills. Detail‑oriented and self‑motivated with the ability to work independently, as a leader, and as a collaborative member of a team. Specialized Skills Must possess all licenses and/or certifications required by state and local jurisdictions. Must have a valid driver’s license to drive a golf cart on property and ensure all other on‑site staff with golf cart access also has a valid driver’s license. Proficiency in internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents. Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite). Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists. Travel / Physical Demands Work in an office environment with frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Must be able to physically access all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes and outreach events, or other situations necessary for daily responsibilities. Compensation & Benefits Salary Range: $85,000 – $90,000 per year. Additional compensation may be based on individual and company performance, and eligibility for bonus programs for corporate or onsite positions. Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time Off: All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrues with tenure. Birthday off after 1 year of service. For onsite team members, onsite housing discount at Greystar‑managed communities (subject to discount and unit availability). 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans. Charitable giving program and benefits. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. EEO Statement Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Greystar will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Greystar