Delivery Manager

Medline is continuing to experience substantial growth in the digital commerce space - building applications that are critical to the success of the organization. With direction from Ecommerce and Medline leadership, this individual will manage and grow a team of I/S professionals, influence technical strategic direction, interface with counterparts in IS to build Ecommerce systems. The primary function of the Ecommerce Delivery Manager is to lead a team that builds and maintains Ecommerce systems for Medline. The Delivery Manager must come from the Ecommerce space and have a strong technical background in full digital commerce stack including but not limited to Ecommerce engines. Challenges will include an ongoing strategic technology expansion; onboarding and team building; vendor management and the ability to transition the existing team to industry standard DevOps practices. The Delivery Manager must possess the ability to partner with the business stakeholders in assessing needs of the organization and managing expectations for engineering and support solutions for as is and to be states. Current technology stack skills can be acquired however, the candidate must demonstrate a record of success in developing, operationalizing and supporting a world class Ecommerce B2B portfolio. Responsibilities Build and manage team to support high volume business to business (B2B) Ecommerce website (medline.com). Provide technical guidance to a team of software engineers; have the technical depth to build distributed cloud native applications and the hands‑on ability to lead by example. Mentor, develop and challenge team members to enable personal and professional development. Assess and address team skill and knowledge gaps to ensure the team consistently has the training, knowledge, skills and experience to be successful in their roles. Instill and follow good software engineering development practices and ensure timely delivery of high quality products; familiar with agile practices and able to adapt them to meet the needs of the business. Responsible for hiring and mentoring the team; helping individuals grow in their careers, having constant dialogue about their career aspirations and sharing prompt, clear and actionable feedback about performance. Ensure suitable release processes are consistently performed to prevent new feature releases from jeopardizing the stability of the website. Support robust change, configuration management and monitoring practices. Collaborate closely with key business stakeholders, product owners, Scrum Masters, Business Analysts and agile squads to enable the delivery of business critical features to the Ecommerce B2B platform. Collaborate on a regular cadence with the development squads to ensure that projects are proceeding according to the published timelines. Work directly with the scrum masters to ensure that impediments are removed in a timely manner. Participate in creating and revising feature release plans as appropriate to meet changing needs and priorities of the business stakeholders. Promote incremental release processes to enable the hybrid micro‑services transformation that supports current business priorities. Drive automation within Ecommerce space by collaborating with internal teams and partners in other areas like Cloud Infrastructure & IT Security. Assist in managing service integrator and other technology vendor relationships. Collaborate with Architecture team in devising the best architecture and designs, emphasizing availability, reliability, scalability and security. Make technology recommendations related to the Ecommerce B2B environment. Reinforce guiding principles and ensure the infrastructure architecture validity to support business functions and future growth. Work with internal business users to refine Medline’s Ecommerce B2B roadmap and provide a world class platform for realizing the roadmap. Develop highly integrated processes across all Ecommerce DevOps functions. Qualifications Bachelor's Degree in Computer Science or similar. Experience managing the development practices of a high‑traffic B2B website. 10+ years of industry experience in delivering various ecommerce applications with hands‑on experience on packages like Azure, Bloomreach, SAP Hybris, Oracle ATG Commerce, etc.; distributed technology stack on cloud platforms preferred. 4+ years’ experience with Agile methodologies (Scrum, Kanban). 3+ years of progressive staff management and development experience. Hands‑on experience in Cloud API and micro‑services distributed design, development & deployment using any of the cloud platforms. Experience in common frameworks like SpringBoot, JPA, RESTful Web Services, etc. Experience managing full lifecycle project on micro‑services transformation from a monolith application. Demonstrated collaborative skills, experience working in onshore/offshore model. Technical aptitude and demonstrated ability to work in a cross‑functional environment. Excellent understanding of data and systems relationships to drive decisions. Ability to work with and influence senior management in a fast‑paced and deadline‑oriented environment. Proven track record of developing and motivating a staff of technical personnel. Detailed understanding of E‑commerce DevOps tools and solutions a plus. Understanding of diverse application development practices (including both waterfall and agile methodologies) and release management best practices. Experience with databases (Oracle, SQL Server, MySQL, Cosmos). Strong prioritizing, interpersonal, problem‑solving and planning skills. Demonstrated ability to work well within a team. Self‑motivated with strong attention to detail, deadlines and reporting. Strong verbal and written communication skills. High degree of proficiency in MS Office Suite, Outlook, and Internet applications. #J-18808-Ljbffr