Logistics Specialist

Salary Range: $19.00 per hour (fixed entry rate for all new hires; future increases based on performance and time in role) Overview As a Logistics Specialist you keep Wayfair’s Physical Retail operations running smoothly by managing inventory flow, conducting audits, processing shipments, and resolving discrepancies to support an exceptional customer experience. What Does a Logistics & Inventory Specialist Do? Be reliable and punctual; communicate proactively about any unexpected events or issues. Conduct daily audits and maintain Cycle Count Program to protect inventory integrity. Monitor aging inventory, process markdowns, execute damage write‑offs, and handle vendor returns for recalls, dead stock, and overstock. Unload and receive inventory carefully, including manual handling of large and heavy items; record overages, shortages, and damages accurately. Use order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current; review Cycle Count data in Google Sheets to spot and fix gaps. Perform regular and trigger‑based audits on inbound and outbound shipments. Use ticketing systems to manage exceptions and resolve issues; provide feedback on tools and processes to improve efficiency. Collaborate with logistics leaders and other departments to streamline operations and maintain high standards of operational excellence. Own inventory challenges, drive solutions, and ensure smooth coordination between warehouse and retail teams in a fast‑moving environment. Support Wayfair’s total store goals by cross‑training across key store functions, including sales and back‑of‑house operations; flex as needed to support customers, teammates, store needs, and peak business periods. You’ll Thrive in This Role If You Have High School Diploma or equivalent (required). 1‑3 years of inventory control experience, preferably in retail. 1+ year in distribution or logistics (preferred). Open schedule availability (flexibility to work nights, weekends, and holidays). Strong customer service skills; ability to stay calm and professional under pressure. Adaptability and problem‑solving; comfortable with evolving tools, systems, and processes; initiative to maintain operational excellence. Technical proficiency with Microsoft Office or Google Suite (preferred). Detail orientation; highly organized with proven ability to manage complex inventory workflows and systems. Additional Physical and Environmental Requirements Frequent standing, walking, and reaching; occasional sitting, climbing, balancing, and crawling. Frequent stooping, kneeling, and crouching throughout the day. Lifting ability to move up to 50 lbs independently on a regular basis; heavier items may require assistance or equipment. Vision requirements: close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. Temperature flexibility; comfortable in varying temperatures. Noise tolerance; occasional exposure to moderate noise levels and physical activity. Safety awareness; minimal exposure to workplace or environmental hazards; must adhere to all safety protocols. English fluency in written and spoken communications essential to support teammates, ensure safety, and provide excellent customer service. What Are the Benefits? Competitive pay with regular opportunities for performance‑based increases. Career growth and professional development opportunities. Health benefits from day one: medical, dental, and vision coverage. Accruing paid time off immediately. 401(k) with company match up to 4%. Tuition reimbursement after 6 months of employment. Employee discount (generous; up to 30%+ on select products). Parental leave options (paid and unpaid). Additional benefits may apply. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the application or interview process, please let us know by completing our Accommodations for Applicants form. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. #J-18808-Ljbffr Wayfair